IT Business Analyst

Salary: $55,000 - 60,500 per year

Requirements:

Bachelors degree in business, information systems, operations, or a related field, or equivalent experience 3–5 years of experience in a business analyst, operations analyst, or process documentation role Demonstrated experience documenting workflows and developing standard operating procedures (SOPs) Strong writing, organizational, analytical, communication, and facilitation skills Ability to engage stakeholders across multiple departments and collaborate cross-functionally Proficiency with documentation tools and Microsoft Office Ability to observe and analyze business processes, gather requirements, document workflows, and identify inefficiencies or improvement opportunities Awareness of how systems, tools, and processes interact, including dependencies and impacts Ability to maintain accurate, consistent documentation and exercise sound judgment when verifying how processes are performed Adaptability, attention to detail, professionalism, and discretion when handling sensitive operational information Authorized to work in the United States Preferred: Experience in insurance, an MGA, financial services, or another regulated environment Preferred: Familiarity with operational, underwriting, claims, or service workflows Preferred: Experience supporting technology or system implementation projects Preferred: Experience maintaining internal knowledge bases or process libraries Preferred: High school diploma or equivalent Ability to commute to Coral Springs, Florida 33071 Responsibilities:

Meet with department leaders to understand current workflows, procedures, and operational practices Analyze and document business processes, including their inputs, outputs, dependencies, and handoffs Turn informal or undocumented processes into clear, structured documentation Develop and maintain SOPs, process maps, guides, and internal reference materials Build and maintain a centralized internal process encyclopedia or knowledge base Identify and document process gaps, inefficiencies, and inconsistencies Work with leadership and subject matter experts to validate documented processes Ensure documentation reflects actual practices and aligns with company standards and policies Provide business requirements and process context for technology and system initiatives Document system workflows, user interactions, and data touchpoints as needed Manage document version control and update materials as processes change Support change initiatives by revising SOPs and clearly communicating process changes Help teams clarify procedures and workflows Technologies:

Support More: We are hiring a full-time Business Analyst at Dynamic Specialty Inc. to connect business teams with technology resources and support clear, consistent process documentation across departments. This is a fully on-site, computer-based office role at our main office in Coral Springs, Florida; remote work is not available. The work is primarily seated in a professional office environment with moderate noise, standard business hours, occasional extended hours during documentation or implementation initiatives, and limited travel for interdepartmental meetings or training. The annual pay range is $55,000–$60,500. Benefits include a 401(k) with matching, health, dental, vision, and life insurance, paid holidays, and paid time off. last updated 41 week of 2026