Medical Assistant, Certified

Position Summary

Performs patient care under the direction ofthe physician or Advanced Practice Provider (APP) in an ambulatory setting.


Responsibilities
• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assiststhe physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific
policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for
specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging ordersinto the electronic medicalsystem underthe direction of a provider.
• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and
Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando
Health policies.
• Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state,
and local standards.
• Maintains compliance with all Orlando Health policies and procedure


Qualifications
• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and
applicable work experience as a Medical Assistant in a patient care setting) required

Licensure/Certification
• Maintains current BLS Healthcare Provider Certification - and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) ( the American Registry of Medical Assistants (ARMA) ( or by American Allied Health (AAH) (
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.
• Demonstratesthe knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients
in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting
agencies.
• Practices efficient use ofsupplies.
• Assiststhe business office as needed with reception,scheduling, and discharge of patients.