Mass Posting - Youth Programs Counselor (Western MA/CT/NYC)

Title: Youth Programs Counselor

Reports to: Youth Programs Director

Pay Range: $17 - $18/hour

Location: Glastonbury & West Hartford, CT

Pay Range: $16 - $18/hour

Location: Hadley & Worcester, MA

Pay Range: $17 - $19/hour

Location: Chelsea & Riverside, NYC

About Central Rock Gym

Central Rock Gym isn't just a climbing gym - it's a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow - physically, mentally, and socially.

Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn't just the walls - it's the people who create the experience every day.

Summary:
As a Counselor, you will foster a fun and welcoming program environment for youth of all ages by introducing fundamentals of climbing, building a strong base, continuing to develop skills, help create a solid curriculum and ensuring a highly engaged CRG youth community experience.

Responsibilities:

Before Program

• Attend training session(s).
• Receive required certifications (including SafeSport, CPR/First Aid, etc.) and provide documentation.
• Communicate with the Youth Program Director when needed (response time to emails is 24-48 hours).

During Program

• Oversee assigned groups of attendees, ensure their safety, engage with them in a professional manner.
• Communicate with staff and Youth Program Director during program hours - bring attention to any issues or incidents reporting immediately to Youth Program Director to ensure appropriate action is taken if necessary.
• Belay kids and help improve climbing technique.
• Run various assigned activities including games and crafts - leading with confidence and adhering to coaches' code of conduct.
• Set up and break down activities each day.
• Consistent clear communication with attendees and parents to help disseminate information about CRG programming and youth progress (example: Talk to the attendees about the kinds of programs we have and what this specific kid does, or a kid is a naturally great climber, tell their parents! Tell kids they are good at climbing!)
• Other duties as required.

Requirements:

• Previous experience working with youth in a camp or program, outdoor/adventure based or educational setting.
• Strong behavior management skills with youth of all ages.
• Strong in-person communication skills with children, parents/guardians, and staff.
• Availability during all program operating weeks from morning until mid-afternoon.
• Proficiency in top rope belaying or a willingness to learn.
• Careful attention to detail, ability to analyze movement and provide insightful feedback.

Desired Qualifications:

• Passionate about introducing youth of all ages to climbing and getting them excited.
• A desire to be with our program for the duration of the program.
• Ability to think critically and creatively about presenting lessons to groups.
• Mature, punctual and the ability to take direction from the Youth Programs Director.