Key Holder - Part Time - Classen Curve - Oklahoma City, OK
Mizzen + Main
Keyholder Position
Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Keyholder to support our retail team and serve as a leader on the sales floor. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. This role includes key-holding duties, store leadership support, and direct customer interaction.
A Day In The Life
- Act as a store leader in the absence of store management by opening/closing the store, ensuring daily operations run smoothly, and assisting in assigning tasks to team members.
- Deliver an exceptional customer experience by engaging clients in a warm, genuine, and knowledgeable manner, effectively guiding them through the shopping experience.
- Provide in-depth product knowledge, drive sales, and handle all transactions including purchases, returns, and exchanges with accuracy and professionalism.
- Maintain brand presentation and operational and visual excellence through effective merchandising, replenishment, and organization of sales floor and stockroom.
- Assist in training and supporting new team members to uphold Mizzen+Main standards of service, appearance, and operational procedures.
- Communicate and promote current events, product launches, and store promotions to drive traffic and increase sales.
- Ensure in-store events are executed in alignment with brand standards and deliver a premium customer experience.
- Take ownership of store upkeep, including cleaning, restocking supplies, and ensuring fitting rooms and displays remain neat and functional.
- Understand and enforce all company policies and procedures to ensure store compliance and safety.
- Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.
What You'll Need
- Prior retail or customer-facing experience, preferably in a keyholder or supervisory role.
- Strong communication and leadership skills with a customer-first mindset.
- Tech-savvy with proficiency in using point-of-sale systems, tablets, and other retail technology.
- Availability to work flexible hours including evenings, weekends, and holidays as needed.
- Dependable and punctual, with the ability to follow direction and take initiative.
Physical Demands
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Why Mizzen+Main? At Mizzen+Main, we believe in combining performance fabrics with modern style and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.
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