Pharmacy Manager
SpartanNash
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
926 Erskine Plaza - South Bend, Indiana 46614 Position Summary: This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff.
Here's what you'll do:
- Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieve optimal outcomes.
- Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies.
- Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner.
- Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.)
- Manage, maintain and implement pharmacy programs (i.e., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned.
- Prepare responses to third party pharmacy audits as needed.
- Responsible to meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts).
- Responsible to provide focused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction.
- Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required.
- Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance.
- Additional responsibilities may be assigned as needed.
- Bachelor's Degree (Required) in Pharmacy or related field required. Doctorate degree in Pharmacy preferred.
- Two years' experience as a pharmacist
- Pharmacy License (in good standing) required in the state of operation.
- Immunization Certification preferred.
- Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines.
- Excellent written and verbal communication skills.
- Strong management, organization, attention to detail and problem-solving skills.
- Ability to lead a team and work well with associates of all levels.
- Successfully completes required continuing education hours and maintains Pharmacy License in good standing.
- Working knowledge of perpetual inventory procedures and management.
- Proficient in Word and Excel.
- Bilingual skills helpful based on demographic region.
We are not able to sponsor work visas for this position.
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