Warehouse Manager

POSITION SUMMARY:

The Warehouse & Logistics Manager is responsible for leading the safe, efficient, reliable, and cost-effective operation of Novipax’s off-site warehouse in Wadesboro, NC, which serves as a regional distribution hub supporting three Novipax manufacturing sites.

This role owns the end-to-end warehouse and distribution operation, ensuring the timely receipt, storage, handling, inventory control, order fulfillment, and shipment of finished goods and materials. The Manager is accountable for shipping accuracy, product quality, inventory integrity, service performance, productivity, and cost effectiveness.

This leader will establish a culture of safety, accountability, operational discipline, and continuous improvement while developing a high-performing warehouse team. A key priority will be driving greater efficiency through process improvement, technology, and warehouse automation, including identifying and implementing opportunities to reduce manual handling, improve throughput, increase accuracy, and optimize labor utilization.

Leadership, People & Culture

• Lead, develop, and engage the warehouse team, fostering a culture of safety, accountability, ownership, quality, and operational excellence.
• Establish clear performance expectations and hold employees accountable for safety, productivity, inventory accuracy, shipping quality, service, and cost performance.
• Ensure effective workforce planning, scheduling, training, cross-training, performance management, and succession planning.
• Build a culture in which employees identify problems, take ownership of results, and actively participate in continuous improvement.

Regional Warehouse & Distribution Operations

• Lead safe, efficient, and reliable day-to-day operations at the Wadesboro regional distribution hub.
• Manage the flow of finished goods and materials from the three manufacturing sites into the warehouse and through final shipment to customers.
• Ensure products are received, stored, picked, staged, loaded, and shipped accurately and efficiently, with top quality in mind.
• Establish and maintain standard work, operating procedures, and disciplined processes across all warehouse activities.
• Optimize warehouse layout, storage capacity, labor utilization, equipment utilization, and material flow.
• Coordinate priorities and capacity across the three manufacturing sites to ensure customer and business requirements are met.
• Ensure the warehouse can effectively respond to changing production volumes, customer requirements, and business priorities.

Shipping Quality & Accountability

• Own the quality and accuracy of products shipped from the Wadesboro facility.
• Establish rigorous processes and accountability for order accuracy, product identification, labeling, packaging, pallet configuration, documentation, and shipment integrity.
• Track shipping errors, customer complaints, damages, shortages, and other distribution quality issues and drive corrective actions.
• Develop and maintain clear performance metrics for shipping quality and hold the organization accountable for results.
• Partner with Quality, Supply Chain, Customer Service, and the manufacturing sites to identify root causes and prevent recurring shipment issues.
• Ensure product is handled, stored, and shipped in a manner that protects quality and customer requirements.

Inventory & Material Control

• Maintain high levels of inventory accuracy and transactional discipline throughout the warehouse.
• Ensure effective receipt, storage, location control, picking, staging, cycle counting, and shipment of materials and finished goods.
• Maintain appropriate inventory controls and product traceability across the distribution network.
• Minimize loss, damage, obsolescence, mis-picks, unnecessary handling, and inventory discrepancies.
• Establish robust cycle-counting and inventory reconciliation processes and ensure timely resolution of variances.
• Partner with the three manufacturing sites to maintain accurate inventory visibility and effective replenishment and transfer processes.

Warehouse Automation & Technology

• Lead the identification, evaluation, and implementation of warehouse automation and technology opportunities.
• Develop and execute an automation roadmap focused on improving productivity, accuracy, throughput, safety, and labor efficiency.