Shift Leader

Shift Leader Become a Shift Leader at our Naperville bakery located at 22 E Chicago Ave, Naperville, IL (Suite 109). In this role, you are the captain of our bakery day or night, predicting the flow of business during a successful shift. Your hands‑on leadership style includes building orders, suggestive selling, baking, and interacting with customers, and you will take pride in contributing to a productive and fun night for the store. Shift Leader Perks Pay rate: $16.50/hr Flexible part‑time work schedules Pay‑on‑Demand (get paid daily for your shift earnings) Paid vacation and sick time off Interactive training & mentorship Pet insurance for your furry loved ones Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities Fun, exciting team environment Employee discount and free cookies with every shift Responsibilities Provide incredible customer service and quality products to all guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices Manage cash handling and deposits Desired Skills/Experience At least 1 year of working experience in a customer‑service focused role Point of Sale systems experience Outstanding communication, time management, and people skills Outgoing/friendly/patient demeanor Detail‑focused and results‑oriented Ability to lead by example and motivate others Ability to lift up to 40 lbs. Legally eligible to work in the United States Must be 18 years or older to be employed #J-18808-Ljbffr Insomniacookies