Sales Contract Admin

Job Description

Job Description

We are looking for a detail-oriented Sales Contract Admin to support customer accounts and keep orders moving efficiently from request through delivery in North Houston, Texas. This long term contract position is ideal for someone who thrives in a fast-moving, team-based setting and can coordinate effectively with customers, sales, warehouse, accounting, and operations. The role focuses on account support, order administration, documentation accuracy, and clear communication across departments to ensure a smooth customer experience.

Responsibilities:

• Oversee a designated group of customer accounts and serve as a primary point of contact for order-related questions and requests.

• Respond to incoming customer inquiries, provide timely updates, and follow through on open items to maintain a high level of service.

• Prepare, review, and process sales orders using customer specifications while verifying that all required details are complete and accurate.

• Assemble credit-related paperwork and supporting documents, then coordinate submission of customer information with accounting for review.

• Work closely with sales representatives to gather pricing, quotations, and supporting materials needed to advance customer orders.

• Partner with warehouse and operations teams to confirm inventory, align material quantities, and help establish achievable shipping schedules.

• Communicate order progress, shipment timing, pickup arrangements, and any changes or delays to customers and internal stakeholders.

• Maintain organized digital and physical files for orders, certifications, account records, and other supporting documentation.

• Coordinate across accounting, sales, warehouse, and operations to keep documentation current and ensure orders move smoothly through completion

• Prior experience in sales support, customer service, contract administration, inside sales support, account coordination, or order processing.
• Strong ability to manage multiple orders, deadlines, and competing priorities in a fast-paced environment.
• Excellent attention to detail with a consistent focus on accuracy in data entry, paperwork, and order records.
• Effective verbal and written communication skills for working with customers and cross-functional internal teams.
• Solid organizational and time management skills with the ability to work independently when needed.
• Demonstrated follow-up skills and a proactive approach to resolving issues and keeping work on track.
• Reliable, detail-focused work habits, dependable attendance, and a customer-focused mindset.
• Experience with post-sales support, inside sales, inbound order handling, outbound customer communication, or order entry is preferred.