Lobby Ambassador

Marriott Hotels - 400 South Collier Boulevard - Responsibilities: Engage hotel guests to enhance the service experience through activation of lobby services within the lobby area; Respond to guest requests for special arrangements or services and coordinate with appropriate providers; Gather, summarize, and provide local area knowledge to inform guests about the property and surrounding area amenities; Contact appropriate individual or department to resolve guest calls, requests, or problems; Welcome and acknowledge all guests according to company standards and maintain a professional appearance