Patient Navigator - Radiation Oncology

Primary Duties and Responsibilities As a Patient Navigator, you will play a crucial role in guiding patients through their care journey under the supervision of the Front Desk Supervisor and Manager. You will be the main point of contact for patients at our Radiation Oncology locations, ensuring a smooth and supportive experience. Coordinate and communicate with patients daily, starting from the moment they are scheduled for treatment. Help patients understand their next steps and provide necessary information for their appointments. Ensure patients arrive with all required documentation and information. Facilitate clear and professional communication between patients and the care team. Obtain necessary authorizations and explain the approval process to patients. Manage and navigate the patient process proactively, handling frequent interruptions or distractions with ease. Assist with general tasks, including triaging phone calls. Join us in making a positive impact on our patients' experiences and supporting their care journey with professionalism and empathy. Salary: $30.36 - $43.49 hourly Job Qualifications Required: Working knowledge of Radiation Oncology, cancer, and medical terminology. Skill in prioritizing assignments when faced with heavy workload, deadlines, interruptions, and competing requests for service in order to complete tasks in a timely manner. Skill in reading correspondence and other written communication in order to determine the urgency of the communication and who should be made aware of it. Skill in writing grammatically correct routine business correspondence such as informational letters, memoranda, and notification letters. Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals, and documentation. Ability to utilize CareConnect to register, encounter, and arrive patients, and to retrieve patient records. Skill in using Word and Excel. Ability to type with speed and accuracy. As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. #J-18808-Ljbffr UCLA Health