Director of Operations | Growing Fast-Casual Restaurant Group #ZRB 3594695

Job Description

Job Description

We are seeking an experienced and dynamic Director of Operations to lead and inspire multiple teams for a Growing Fast Casual Concept. As Director of Operations, you will be responsible for overseeing multiple restaurant locations within the Ohio region, driving operational excellence, ensuring financial success, and maintaining a high standard of customer service. This role requires a strategic leader with a deep understanding of the restaurant industry, strong business acumen, and a passion for developing high-performing teams.

Key Responsibilities:

• Operational Leadership: Ensure all restaurants in the area operate efficiently and consistently adhere to company standards and policies. Monitor and enhance operational performance to achieve business objectives.
• Financial Oversight: Review financial statements, identify trends, and implement strategies to meet sales targets and maximize profitability. Manage budgets, control costs, and optimize resource allocation.
• Team Development: Recruit, train, and mentor restaurant managers and staff. Foster a positive, inclusive work culture that encourages teamwork, high performance, and employee retention.
• Customer Focus: Champion a customer-centric approach, ensuring all locations deliver exceptional service. Address customer feedback and concerns promptly to maintain high satisfaction levels.
• Compliance and Safety: Ensure all locations comply with health and safety regulations, company policies, and industry standards. Conduct regular audits and inspections to ensure adherence.
• Strategic Initiatives: Collaborate with senior leadership to develop and execute strategic plans that drive growth and enhance the customer experience. Identify market trends and opportunities for expansion.
• Brand Consistency: Uphold and promote the companys brand values and image across all locations. Ensure consistent branding and marketing efforts in alignment with company standards.

Qualifications:

• Minimum three (3) years experience as an DO, Multi-Unit Manager, or similar role in the restaurant industry
• Experience in New Restaurant Openings and building new teams
• Strong leadership and team management skills
• Excellent financial and analytical abilities
• Exceptional communication and interpersonal skills
• Ability to excel in a fast-paced, dynamic environment
• Proficiency in Microsoft Office and restaurant management software
• Willingness to travel within the assigned area

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid sick leave
• Great work-life balance
• Opportunities for career growth and professional development
• Supportive and collaborative work environment

#STS Company Description

Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.

Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.

Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.

Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.

Lastly, we know what it takes and how to match the right candidate to the right client.

Company Description

Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r\n\r\nOur recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r\n\r\nOur recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r\n\r\nOur success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r\n\r\nLastly, we know what it takes and how to match the right candidate to the right client.