Quality Control Lead

Quality Control Lead

The most important aspect of this position is direct responsibility for all Memphis administrative functions and all data management activities including, but not limited to operations-related data entry, order analyst, control product order entry and release, reception, file management, logistics clerical functions, accounts payable, 236 forms and DEA related clerical functions. Performance of these functions will require the coordination with all Memphis and corporate management.

At our Memphis distribution center, our employees play a critical role in getting life-saving products out to hospitals, clinics and nursing homes. We're open 24 hours a day, 5 days a week because the needs of patients can't wait.

Position success factors include:

• Effectively communicates with co-workers and supervisors regarding work requirements
• Pays meticulous attention to detail and possesses a task-oriented work ethic
• Demonstrates flexibility and a willingness to modify work schedule to support company needs
• Ability to successfully complete tasks in a timely manner on a daily basis
• Ability to receive and convey information accurately in a timely manner
• Ability to consistently meet minimum productivity standards
• Ability to maintain zero defect performance
• Analytical aptitude
• Self-motivated
• Solution-oriented

Responsibilities include:

• Reviews paperwork and confirms that all information is clear, complete and accurate
• Maximizes office productivity through proficient use of appropriate software applications
• Maintain accurate records of 222 forms and purchase orders
• Reviews records to ensure completeness, accuracy, and timeliness; prepares activity reports for the guidance of management
• Coordinates administrative activities within all departments, develops and fosters relationships with outside vendors. Prepares and coordinates visits to the Memphis site
• Process receipts and releases in the business system and updates the appropriate logs
• Create reports for receipt verifications and check stocks
• Maintain adequate stock of office supplies
• Process Inventory adjustments
• Answer and directs calls from clients
• Greeting guest ad providing access to the building

Essential functions include:

• Completion of import/export forms for clients
• Adhere to all formal standard operating procedures that related to operations
• Ensure timely release of client orders
• Understand the receipt process
• Understand the controlled substance process
• Understand the OS&D and Call Tag Process
• Provide monthly inventory information to the appropriate areas
• Completion of both inbound and outbound DEA Forms 222
• Ability to formulate emails to DLSS staff as a means of communication
• Support projects as assigned
• Perform all tasks assigned by Supervisor or Manager
• Ability to review paperwork and confirm the clarity, completion and accuracy of all documents

Company benefits and perks include:

• Starting pay: $17.25 per hour
• Great benefits, including medical and dental plans, tuition reimbursement, and matching retirement plans (401k)
• Savings & Spending Account(s): Health Savings Account (HSA + EVERSANA contributions), Flexible Spending Account (FSA), and even Dependent Care Spending Account (DCSA)
• Up to 18 days accrued paid time off in addition to 10 paid company holidays
• Employee Assistance Programs offering financial, work-life balance, family planning support, legal solutions and more to employees at no cost
• This role takes place in a temperature-controlled environment year-round

Minimum knowledge, skills and abilities required include:

• High School Diploma /GED required
• Successful completion of a pre-employment background check
• Prior experience in a distribution environment preferred
• Good verbal and written skills are required
• Basic math skills are required, but a calculator may be used
• Good attendance and ability to follow instructions without deviation are also required

Personal skills/attributes/qualifications include:

• Ability to maintain composure in a fast-paced environment
• Ability to focus on detail and quality
• Ability to complete assigned tasks in a timely manner
• Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks

Our cultural beliefs include:

• Patient Minded: I act with the patient's best interest in mind.
• Client Delight: I own every client experience and its impact on results.
• Take Action: I am empowered and empower others to act now.
• Grow Talent: I own my development and invest in the development of others.
• Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: I speak up to create transparent, thoughtful and timely dialogue.
• Embrace Diversity: I create an environment of awareness and respect.
• Always Innovate: I am bold and creative in everything I do.