Reservationist
RATP Développement S.A.
Description As a reservationist you will be responsible for maintaining the continuity, efficiency and effectiveness of Paratransit service by scheduling rides. Provide timely, accurate, and courteous customer assistance and information services to the passengers of the Paratransit Division and the general public. Responsibilities of the Reservationist
- Ability to follow instructions and apply acquired knowledge in responding to inquiries and requests to schedule service.
- Work requires reservationist to exercise judgment and make decisions within the limits of established policies, procedures and guidelines.
- Reservationist are expected to exercise patience and discretion in a demanding call center environment.
- Work involves a large amount of verbal communication, by telephone or TDD, with a diverse group of individuals.
- Perform all other duties assigned by supervisor or management.
- Vacation
- Sick time
- Life & Accident Insurance
- Medical, Dental, and Vison Insurance
- Wellness Program
- Retirement savings plan (401 K)
- Must be 18 or older
- High school diploma, GED, or equivalent
- A valid driver's license in good standing
- At least one year of professional driving experience
Vacancy posted 2 days ago
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