Assistant Store Manager — Lead Teams & Sales

Location: 400 Commons Way, SP 3710, Bridgewater, NJ, 08807, United States Base Pay: $18.00 - $20.00 / Hour Job Category: Retail Employee Type: Part Time Title Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands such as Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We are also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams in style. Position Summary At Lids, our Assistant Store Managers are the heart and soul of the brand. These cap experts strive to foster passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Responsibilities People & Training Act as Manager on Duty for any employee scheduling issues, customer complaints, etc., when the Store Manager is not present. Manage store associates through thorough use of Lids Training Programs, goal setting for sales and tasks, and regular follow‑up when the Store Manager is not present. Administer progressive steps of discipline, including verbal and written warning, in the absence of the Store Manager. Engage team members by creating a fun and productive environment, helping them understand how their work supports company objectives and the success of the store and Lids overall. Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards. Responsible for scheduling and staffing the store, including calling in associates to work during unexpected peaks when the Store Manager is not present. Assist in recruiting and training store personnel on proper store operations and procedures. Encourage store associates’ compliance with established company policies, procedures, and guidelines, including safekeeping of company inventory, funds, and property. Other duties as assigned. Customer Experience Lead, execute, and assist Lids selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service. Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and to “make it right.” Ensure every customer is offered the opportunity to participate in Lids membership programs or special in‑store offers when live in‑store through employee education. Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with Company Dress Code Policy. Operations Execute operations‑focused company‐level directives, promotions, and initiatives from Lids HQ. Understand and adhere to Policies & Procedures Manual to maintain a safe work environment. Maintain store technology and equipment (MPOS, Lids Custom, etc.) by conducting daily audits, verifying continued functionality, facilitating updates, and ordering repairs as needed. Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing work orders, or replenishing supplies. Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. Open and close the store as required following procedures per the Operations P&P Manual. Product & Inventory Management Protect company assets within guidelines of Lids Retail policies. Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts. Strategically organize the backroom to maximize efficiency, including arranging product and supplies to optimize space and productivity. Execute optimal layout and visual merchandising strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. Maintain the look and feel of the store through day‑to‑day VMs and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes). Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell‑through strategy. Knowledge & Skills Established ability to produce sales results while minimizing loss. Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. Ability to work unsupervised. Pay Transparency Statement The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, scheduled hours, and experience, among other factors. What We Offer Employee discounts and perks. Career development opportunities and professional training programs. A collaborative, innovative, and team‑oriented work environment. Early Wage Access options to provide added financial flexibility. Physical Demands & Requirements Ability to occasionally lift up to 50 pounds. Ability to occasionally climb a ladder and work with hands overhead. Ability to constantly stand on shift. Ability to frequently walk on shift. Ability to frequently hear and communicate verbally with customers, employees, and other personnel. Ability to frequently visually observe the store and read written or digital information. Ability to frequently operate a computer and mobile point‑of‑sale system, as well as maneuver relative software programs. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Reports To Store Manager Equal Employment Opportunity We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr T E C Industrial Inc