Security Systems Technician

Security Systems TechnicianKnightdale, NCWe do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees.Company OverviewAt Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.If you are ready to be exceptional in your chosen career, apply to work with us today!Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:Paid vacation and sick timeCompany Paid HolidaysAdditional paid time off for life events (e.g., jury duty, bereavement)Competitive compensation401(k) retirement plan with competitive company matchMedical, Dental, and Vision insuranceShort-term/Long-term disability insuranceLife InsuranceCareer Advancement Opportunities and more!**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**Job SummaryDiversified Systems in Knightdale, NC is seeking experienced Security System Technicians to join our team. This role focuses on the installation, service, testing, and maintenance of electronic security systems at various locations across the United States, with most work initially in North and South Carolina.Technicians will begin by supporting branch system refresh projects and will receive training on company standards and procedures. As skills develop, employees may become eligible for expanded responsibilities, specialized projects, and additional advancement opportunities.Travel will be required - primarily local at first, with the potential for out-of-state assignments based on business needs. The ideal candidate has a strong low-voltage background, excellent attention to detail, and the ability to learn new technologies efficiently.Systems UtilizedExperience with the following systems is a plus (training provided):Digital Monitoring Products (DMP), BoschAccessIT, CCure, Software HouseRS2 TechnologiesNetwork Video Recorders: Verint, MilestoneDSXVerkadaEssential Duties and ResponsibilitiesInstall, service, test, and maintain electronic security systems, including access control, intrusion, and video surveillance.Interpret blueprints and update as-built documentation as needed.Ensure all equipment, tools, and materials are properly prepared and staged for installation work.Maintain clear, professional communication with internal teams, contractors, and client personnel.Follow established procedures to ensure safe and authorized entry to all customer sites.Troubleshoot system issues accurately and efficiently.Adhere to company, client, and industry standards for quality and compliance.Travel as required for project assignments.Required Skills & Qualifications3–4 years of experience in the low-voltage industry with demonstrated proficiency in electronic security systems.Hands-on experience programming, configuring, and troubleshooting access control systems and panels (e.g., DMP, Lenel, Genetec, Software House, AMAG, or similar).Strong ability to learn new systems and technologies.Excellent time management, organization, and problem-solving skills.Ability to work independently and collaboratively in a field-based environment.Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.Ability to travel as required for project and service work.Preferred QualificationsExperience with access control, intrusion, or video surveillance systems listed above.Technical training or certifications related to low-voltage, security systems, or electronics.Experience with corporate, commercial, or multi-site environments.This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.