Sustainment Engineer I

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We're looking for a Sustainment Engineer I to join our Operations Engineering team. As the Sustainment Engineer, you will be responsible for working with our molders to maintain our fleet of injection molding tool sets. You will support supplier quality to perform root cause analysis and drive corrective action and support operations internally by investigating production issues and implementing appropriate solutions. You will act as a technical subject matter expert for internal stakeholders supporting every brand under Collectors.

You'll report to the Manager of Mechanical Design Engineering and work onsite from our Santa Ana, CA office. Up to 10% of occasional travel to domestic and international vendors and Collectors locations.

Onsite Requirement:

This role requires you to be onsite in the office 5 days per week.

What You'll Do:

• Asset Lifecycle Management: Oversee the sustainment and optimization of a high-volume, global fleet of injection mold tooling
• New Tooling Integration: Lead the technical support for the design, fabrication, and qualification of replacement tooling to ensure seamless production continuity
• Technical Problem Solving: Execute deep-dive root cause investigations for internal production bottlenecks and supplier quality deviations
• Standardization & Governance: Author and maintain comprehensive SOPs to ensure process standardization across the sustainment lifecycle
• Process Architecture: Design and implement robust internal workflows to streamline the sustainment of physical assets
• Continuous Improvement: Proactively identify and pitch data-driven opportunities for product, equipment, and efficiency enhancements
• Cross-Functional Collaboration: Serve as a technical bridge between Quality, Purchasing, CI, and Manufacturing to hit operational targets

Who You Are:

• Education: BS in Mechanical Engineering (Required)
• Professional Experience: 0-3 years of proven success in a Mechanical or Manufacturing Engineering role
• Technical Expertise: Direct experience with the design, maintenance, and material selection of injection molded components and tooling
• Preferred Skills: * Hands-on experience with ultrasonic welding processes:
  
  • Proficiency in SolidWorks or equivalent CAD platforms for design review and troubleshooting.
  • Background in injection mold tool design is highly desirable
• Soft Skills:
  
  • Analytical & Inquisitive: Naturally curious with a drive to master new systems and a habit of asking the "why" behind the "how"
  • Communication: Strong verbal and technical writing skills, capable of translating complex issues into actionable plans
  • Adaptable: A disciplined team player who thrives on feedback and remains focused in deadline-driven environments
  • Meticulous: High attention to detail with an organized approach to managing multiple technical priorities

Salary Range: The salary range for this position is $72,000 - $87,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to View email address on click.appcast.io.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email View email address on click.appcast.io.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.