Consumer Loan Officer
OneMain Financial
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife'sexpenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career. In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuringtimelyand efficient service
- Exceed customer expectations through ease,empathyand encouragement, deliveringresults related to individual and branch goals
- Develop newconnections andmaintainonesby engagingcustomers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems
- Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options
- High SchoolDiplomaorGED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
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