Guest Room Attendant/Housekeeper

HousekeeperWe are looking for two full-time housekeepers. The starting pay rate is $15.00 per hour.The guest room attendant will be responsible for overall room cleanliness and replenishment of mini bar amenities to ensure exceptional service to all guests, consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.What you have:High school diploma or equivalentPrevious hospitality experiencePrior experience in a cleaning positionExcellent communication skills, both verbal and writtenStrong customer service skillsAbility to use technology, e.g., computers, tablets, iPadsOrganizational skillsProven experience in working quickly and efficientlyAbility to take initiative and handle assignments with limited supervisionA sense of ownership in everything that you doWhat you'll do:Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirementsReplenish amenities within guest rooms, including toiletries and minibarReport any technology, maintenance, or roomware issues to the Housekeeping ManagerInteract with all hotel guests in a professional manner; assist as needed and share hotel knowledgeAssist guests with any special requests, including amenities or any room ware needsMaintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked dailyPerform turndown service as requested by the guestReport any suspicious activity, unusual items, or irregular behaviorReview daily board and refresh stay-over roomsOther necessary duties as reasonably assignedPhysical Demand:Ability to sit or stand for extended periods of timeAbility to bendAbility to lift and pull 50 lbs.Ability to communicate clearlyAbility to work long hours as neededMental Demands:Make sound judgments quicklyWork on multiple tasks, making appropriate progress toward deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryBenefits:Full-time associate benefits:Medical, dental, & vision | HSA & flexible spending account options | Basic life & disability plan options | 401K retirement plan | Paid time off | Holiday pay | Career training & development opportunities | Tuition reimbursement | Bereavement leave | Employee assistant program (EAP) | Jury duty (may vary by state) | Employee discounts | Employee referral bonus | Free meal for all full-service hotel employeesPart-time associate benefits:All above-listed benefits except for medical insurance and holiday payMainsail is an equal opportunity employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.