Captain - Cruise Ship Operations & Guest Experience Leader
City Experiences
City Experiences, part of Hornblower Group, is seeking a Captain to lead cruise operations and guest services on our high‑demand ferries. You will greet guests, oversee crew, and ensure safety, quality, and profitability while maintaining regulatory compliance. Requirements include a 100‑ton license, a minimum of five years in marine roles with captain experience, and strong knowledge of ship systems. The role emphasizes leadership, operational excellence, and customer satisfaction in a dynamic #J-18808-Ljbffr City Experiences
- ...Corp is seeking an experienced Captain for their operations in Chicago. The successful candidate will manage cruise execution, ensuring safety, quality, and guest satisfaction. This role involves... ...along with significant marine experience, including at least two years as...Operations
$21 per hour
Call Your Mother is hiring a Shop Leader for their Chicago location, where you'll be responsible for managing operations and leading a team to ensure an exceptional guest experience. The ideal candidate will have leadership experience, a positive attitude, and a passion...OperationsHourly pay- ...Chicago is seeking an Assistant Store Manager to support the Store Manager in daily operations, uphold standards, and lead the team in their absence. This role emphasizes guest experience, compliance, coaching, and achieving KPIs while maintaining brand expectations. The...Operations
- ...dedicated Front Office Manager to lead daily operations, uphold Forbes Five Star standards, and... .... The role requires overseeing guest services, reservations, and front desk staff... ...evaluations to ensure exceptional guest experiences in a high-end environment. #J-18808-Ljbffr...Operations
$18 - $25 per hour
A fast-growing menswear brand in Chicago seeks a Sales Lead to oversee store operations and provide exceptional guest experiences. The ideal candidate possesses strong leadership and communication skills, thrives in a competitive environment, and can strategically plan...Operations- Joe & the Juice is seeking an Assistant Store Manager to support the Store Manager in daily operations and ensure top-tier guest experiences. Lead a team, uphold store standards, and drive efficient workflows to deliver great products. You will champion a guest-first culture...Operations
- EWC Growth LLC. seeks a Center Sales Director to lead daily operations at our Chicago area location. You will coach a high-performing team, manage labor budgets, and drive guest experience while achieving sales and KPI targets. The role requires strong leadership, financial...OperationsWeekend workAfternoon shift
- ...& Beverage Manager for its Chicago location. This role involves leading operations, guaranteeing high-quality service, and managing staff to ensure an exceptional experience for members and guests. The ideal candidate has 5+ years’ experience in food and beverage, strong...Operations
- Aloft Chicago Mag Mile is seeking a Front Office Manager to oversee all Front Office operations, lead the Front Desk team, and ensure exceptional guest experiences while driving operational excellence. The ideal candidate has 2-3 years of progressive Front Office leadership...OperationsNight shift
- A leading smoothie retailer in Chicago Ridge is seeking a dedicated Shift Leader to assist in managing store operations and ensuring guest satisfaction. In this role, you'll guide team members and provide excellent service while maintaining store efficiency. Candidates...OperationsFlexible hoursShift work
- ...F&B profitability, banquet and catering operations, and brand standards across outlets while... ...candidates have at least 3 years of experience in restaurant F&B leadership, a Bachelor... ...knowledge of alcohol service, labor laws, and guest satisfaction strategies. #J-18808-...Operations
$22.8 - $26.2 per hour
...Arc'teryx Equipment in Chicago is looking for a Store Leader to guide a team of Product Guides and enhance the guest experience. You will engage with all areas of the retail operation and be inspired by outdoor experiences. Ideal candidates will have leadership experience...OperationsHourly pay- ...TOCA Soccer in Evanston, IL is seeking a Lead Experience Associate to guide a shift, hype the team, and ensure a smooth guest experience at the front desk. This role... ...with teammates and supervisors. You will lead operations, train new staff, and support event logistics...OperationsHourly payPart timeShift workWeekend workAfternoon shift
$60k - $65k
...Equities seeks a Restaurant Manager for the Hilton Chicago/Oak Lawn IL. Lead restaurant, bar and room service operations to deliver exceptional guest experiences while meeting financial targets. The role requires strong leadership, budget management, adherence to SOPs,...OperationsNight shiftWeekend work- Extended Stay America is seeking a hotel operations leader in the West/Mid‑West United States (Illinois, Phoenix) to drive guest satisfaction and overall experience. You will lead associates, manage labor and budgeting, recruit staff, and ensure adherence to ESA brand standards...Operations
$17 - $19.32 per hour
...Join to apply for the Guest Experience Lead role at McDonald's 1 week ago Be among the first 2... ...Lead role at McDonald's Guest Experience Leader Flexible scheduling with a side of... ...Customer Service Manager, Airport Customer Operations Chicago, IL $100,000.00-$120,000.00 5 days...OperationsHourly payFull timeRemote workMonday to FridayFlexible hoursShift work- ...Hospitality, seeks a Front Office Supervisor to oversee the front desk and ensure outstanding guest experiences. You will train staff, manage check-ins/outs, and maintain smooth operations with a focus on guest satisfaction. The role requires hands-on leadership at the front...Operations
- ...Group is a global leader in experience and... ...and sightseeing cruises and walking and food... ...largest private operator of high-speed passenger... ..., a full-service shipping, waterfront logistics... ...than 20 million guests annually. Headquartered... ...: The successful Captain will greet all...OperationsHourly payFull timeFor contractorsWork at officeLocal areaAll shifts
- Hornblower Group's City Experiences in Chicago is seeking a Marine Operations Captain to greet guests and ensure safety, high quality service, and guest satisfaction while maintaining profitability on cruise operations. This role leads shipboard teams, conducts pre-cruise...Operations
- ...Store Manager to support the Store Manager in all facets of store operations and to develop a sales culture by sharing product knowledge with guests and delivering outstanding guest service experiences. You will supervise Sales Associates and Retail Keyholders, maintain...Operations
- ...guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager... ...support your team of Product Guides while actively managing store operations. The ideal candidate has strong leadership skills, a passion...Operations
- ...Quarters in Chicago, IL invites applications for a Seasonal - Guest Experience Manager / Front Desk role. You will connect with guests,... ...team, and upholding high front desk standards to ensure smooth operations and exceptional guest experiences. #J-18808-Ljbffr Club...OperationsSeasonal work
- ...seeking a Regional Director to oversee operations as a Manager On Duty. Ideal candidates will... ...leadership and customer service skills, experience in operations management, and the... ...leading the team, and ensuring excellent guest experiences. This role is an excellent opportunity...OperationsPart timeFlexible hours
- ...Front Desk Lead to guide the reception team, support frontline operations, and uphold luxury service standards in our Chicago location... ..., and coordinating with the Bathhouse team to ensure smooth guest experiences. Candidates should have at least 2 years in front desk roles...Operations
- Mcdermottlaw in Chicago is looking for a Guest Experience & Hospitality Supervisor to oversee the front office and conference center operations. You will ensure a seamless experience for clients while supervising hospitality staff and managing service excellence. The ideal...OperationsFull time
$17 - $19.32 per hour
Join to apply for the Guest Experience Lead role at McDonald's 1 week ago Be among the first 25... ...Lead role at McDonald's Guest Experience Leader Flexible scheduling with a side of... ...Customer Service Manager, Airport Customer Operations Chicago, IL $100,000.00-$120,000.00 5...OperationsHourly payFull timeRemote workMonday to FridayFlexible hoursShift work- BENCHMARK in Chicago is looking for an Assistant Front Office Manager to lead the Front Office operations and help create memorable guest experiences. The ideal candidate will assist in developing a dedicated team and ensure smooth day-to-day operations while the Front...Operations
- ...Cream is seeking a Show & Service Lead Ambassador to guide guest interactions and show operations. You will manage ticketing, retail, ice cream delivery, and staff roles while ensuring a safe, engaging guest experience aligned with brand standards. Lead by example in...OperationsWeekend workAfternoon shift
- Ritual Hot Yoga in Chicago seeks a proactive Assistant Studio Manager to help lead daily operations and elevate the guest experience. You will work with the Studio Manager, teach and assist classes, guide members toward memberships, and help grow our community. Ideal candidates...OperationsWeekend workDay shiftAfternoon shift
- ...General Manager) to lead with heart, coach teams, and drive guest experiences using data-driven insights to build healthier communities through... ..., partner with the Head Coach to set goals, and balance operations, food safety, and guest satisfaction. You will enable growth...Operations
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Captain - Cruise Ship Operations & Guest Experience Leader. Be the first to apply!
- captain Chicago, IL
- operations lead Chicago, IL
- network operations center team lead Chicago, IL
- operations leader Chicago, IL
- cannabis operations Chicago, IL
- business operations Chicago, IL
- operations support agent Chicago, IL
- data center operations technician Chicago, IL
- distributed mission operations Chicago, IL
- operations representative Chicago, IL

