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Captain - Cruise Ship Operations & Guest Experience Leader

City Experiences

City Experiences, part of Hornblower Group, is seeking a Captain to lead cruise operations and guest services on our high‑demand ferries. You will greet guests, oversee crew, and ensure safety, quality, and profitability while maintaining regulatory compliance. Requirements include a 100‑ton license, a minimum of five years in marine roles with captain experience, and strong knowledge of ship systems. The role emphasizes leadership, operational excellence, and customer satisfaction in a dynamic #J-18808-Ljbffr City Experiences

Vacancy posted 4 days ago
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