Clinical Manager

Job Description

Job Description

Role and Responsibilities 

The Clinical Manager supervises a potentially interdisciplinary team of nurses, therapists and social workers, to assure appropriate clinical services are provided by the Agency. This person, or similar alternate, is available at all times during operational hours and participates in activities with respect to professional services. Collaborates between departments to facilitate and assure the delivery of high-quality patient care. 

 

 

Essential Functions 

Supervises the day-to-day clinical operations (including ensuring workflow tasks are completed even during staff absences) and all required patient care is completed including, but not limited to: 

• Review and follow-up on complaint forms and all QI reports. 
• Onsite supervision of clinicians as assigned. 
• Oversee the instruction of the clinical team in providing quality service and maintaining standards, including in-home visits to direct and evaluate patient care. 
• Proactively address operational and clinical practices to prevent patient harm and/or organizational deficiencies or inefficiencies. 
• Ensure that the patient’s plan of care is executed as written and reassessed by the appropriate health care professional when there is a significant health status change in the client’s condition, at the physician’s request, and after hospital discharge.
• Recommend policies, procedures and/or protocols based upon industry regulations and evidence-based clinical practice standards. 
• Assure that staff perform according to Agency standards as well as legal/regulatory standards.
• Conduct case conferences (informal, supervisory or interdisciplinary) to discuss client issues, plan of care