Forward Deployment Engineer

Forward Deployment Engineer

Are you passionate about technology, wake up every morning to experiment, learn and develop new solutions!

You will:

• Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
• Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
• Develop and expand our portfolio to support most popular Cloud apps (200+)
• Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use

About Us:

At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.

Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit!

If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!

Our Value System:

• We genuinely care
• We do not waste time on manual or mundane task
• We have a fun environment
• We own it
• We are experts on what we do
• We win together

DBSync has been:

• Rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
• Based on the reviews G2 has awarded DBSync following badges.
• Best Relationship- Winter 2024
• Leader Americas Winter 2024
• Best Results - Winter 2024
• Best Usability - Winter 2024

Roles and Responsibilities

• Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
• Solution Design: Translate business requirements into technical workflows, automations, and integrations.
• Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
• Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
• Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
• Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
• Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.

Skills and Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations.
• 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar).
• Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI.
• Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics).
• Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools.
• Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact.
• Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution.
• Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation.

Strongly Preferred:

• Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems.
• Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails.
• Prior experience embedded on-site with enterprise clients during implementation.

Nice to Have:

• Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership).
• MBA preferred.

Location: Mexico (Remote, LATAM region)

Shift Timings: U.S. Shift (8:00 AM CST - 5:00 PM CST)