Senior Associate, Business Continuity Management

Overview

Senior Associate, Business Continuity Management

As a Senior Risk Associate in Card Risk, you will support the development, delivery, and iteration of horizontal risk management programs, with a primary focus on Business Continuity Management (BCM). You will serve as a technical point of reference who bridges the gap between enterprise policy and line-of-business (LOB) execution. You will be responsible for ensuring that our resiliency strategies are not just compliant, but optimized for the evolving threat landscape of the Card business.

Key Responsibilities

Program Management & Execution 

• Design and execute horizontal risk initiatives across Card, ensuring consistency in the Business Continuity program. 

• Proactively probe existing processes to uncover operational risks and propose enhancements to program roadmaps and strategies.

• Consistently produce high-quality risk assessments and data-driven reports, demonstrating autonomy in judgment while knowing when to escalate complex blockers.

• Own your development journey, staying ahead of industry trends in BCM and operational resilience to act as a "beacon" for Business partners.

Influence & Communication  

• Create compelling "stories" via slides and verbal briefings to influence stakeholders and leaders on risk mitigation outcomes.

• Act as a technical reference in BCM, providing guidance to Risk Managers, Plan Owners, and Plan Managers and challenging existing thinking to improve Card's stability.

• Tailor communication to diverse audiences, from technical teams to Director-level leadership, ensuring clarity and organizational buy-in.

Problem Solving & Judgment 

• Participate in process assessments and participate in risk evaluations, effectively navigating ambiguity with minimal guidance.

• Analyze disparate data points across Card Risk to identify broader trends and impediments, making linkages beyond your immediate scope to drive systemic change.

• Challenge existing norms with tact, providing helpful paths to problem-solving rather than just identifying gaps.

• Demonstrate sound judgment in determining when an analysis is complete and when a risk requires immediate leadership escalation.

Partnership & Leadership  

• Partner with internal and external LOB customers to jointly develop resiliency solutions that meet their specific operational needs while maintaining enterprise standards.

• Actively lead team meetings and agile standups, pulling people together to build mutuality and leverage the broader network for project success.

• Informally coach more junior associates and contribute to the team’s collective toolset and knowledge base.

Basic Qualifications

• Associates degree

• At least 1 year of Risk Management or Project Management experience

Preferred Qualifications

• Proven experience in Business Continuity, Crisis Management, or Operational Risk.

• Strong analytical skills with the ability to translate data into actionable risk insights.

• Exceptional written and verbal communication skills, specifically in slide-writing and executive storytelling.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Risk Associate

Richmond, VA: $87,700 - $100,100 for Sr. Risk Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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