Floor Supervisor

Job Summary The Floor Supervisor's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible. Responsibilities Adhere to all Zenith Management Company standards Responsible to inspect for cleanliness of guest rooms, public areas and to report any equipment problems to the Building Manager or Housekeeping Executive Inspect bed and bathroom linens for cleanliness and condition Report to Building Manager or Housekeeping Executive any unexpected vacant rooms Inspect all check outs to see when guests depart and for general condition of the rooms Check all vacant rooms to confirm they are indeed vacant Change room status in the computer to Vacant Inspected once inspection is complete Assist Housekeepers as needed Check all closets for condition and cleanliness, remove any unnecessary items left in closets Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures Perform any other required duties as requested by the Housekeeping Executives or Building Manager to aid in better operation of the hotel and service to the guests Keep confidential the business functions of the company, including, but not limited to, financial status, customer/guest information, employee issues, etc. Qualifications Highly organized Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds Strong Guest Service Skills Must have attention to detail and be customer service oriented Ability to communicate satisfactorily with guests, management, and co-workers Benefits Medical, Dental, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Opportunities for bonuses $250 referral bonus for you and a referred associate PayActiv: access to your already earned wages before payday #J-18808-Ljbffr Hilton Garden Inn Oxford AL