Inside Sales Representative

The Inside Sales Representative is responsible for maintaining existing accounts within their assigned territory, sourcing new sales opportunities, building rapport with health care professionals through virtual communications and in-person meetings as required. This role will provide impactful core selling messages to new and existing customers around the complete portfolio of the Biopharma Division of Fresenius Kabi offerings, as part of their remote engagement. This role requires strong collaboration with field sales and interactions with the Commercial team. Additionally, this role requires demonstration of superior customer engagement via virtual setting. This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week . Responsibilities Achieve performance goals for assigned territory. Increase sales in assigned territory and develop new business opportunities. Initiate minimum number of outbound calls per day to customers within assigned territory as determined by management. Collaborate with Field Sales to provide a positive customer experience. Call on new prospective customers to uncover new opportunities. Effectively present and launch new products and programs to customers. Demonstrate outstanding call quality through customer focused selling using outstanding presentation skills and effective communication. Utilize product knowledge and sales skills to identify and meet customer needs. Demonstrates effective selling techniques, utilizing a variety of digital platforms. Prepare and utilize sales tools to maximize effective customer presentations. Accurately and timely maintain databases for all accounts based on customer communications and account attributes. This includes recording of call activity through Veeva and usage of all data sources. Interact successfully with customers, sales professionals, and other team members. Expand relationships within accounts to include all levels of customer decision makers and stakeholders. Collaborate with field sales and manager as necessary. Handle customer inquiries (payer status, product availability, etc.) as they occur. Demonstrate effective and consistent follow up with customers including, but not limited to, awareness of all products available, new product launches, and other initiatives. Cross-collaboration with Account Managers, Regional Account Managers, and National Account Managers on sales related activities. Promote excellence by providing a superior customer experience. Complete all sales training requirements, including all product related training programs, and compliance training. Participates in any and all reasonable work activities as assigned by management. Requirements Bachelor’s Degree Required (Business or Communications preferred). 2+ years’ virtual sales or customer service experience (Healthcare or Telemarketing industries highly desirable). Practical business understanding to help identify customer needs to deliver results, having demonstrated strong business acumen and professionalism. Strong time management and organizational skills; ability to manage multiple tasks simultaneously. Ability to communicate with management, peer groups and customers in a collaborative style. Effective verbal and written communication skills to include effective communication with senior executives and key decision-makers. Intermediate skill set with Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with ERPs (SAP preferred), CRMs (Salesforce.com preferred) and knowledge of other database concepts. Demonstrated ability to prioritize and execute tasks in a dynamic environment. Ability to work flexible hours and weekends to meet business/customer needs. Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude. Must have the ability and willingness to travel based on business need (approximately 20-25% – Air/Auto travel). Additional Information Salary Range: $24.00- $26.00 per hour, plus this position is eligible for the sales incentive plan with a target of $5,000 per quarter. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status. #J-18808-Ljbffr Fresenius Kabi USA