Adobe Campaign Support

Galent

Job Title: Adobe Campaign Support

Location

Bellevue, WA (Hybrid) - 3 Days Office

We are looking for an experienced Adobe Campaign Support Engineer to support and manage Adobe Campaign solutions for our client

Key Responsibilities

Provide technical support for Adobe Campaign platforms including ACC, ACS, and ACV
Manage and support campaign operations using Adobe Campaign and Adobe Experience Manager (AEM)
Troubleshoot workflow failures, identify root causes, and recommend effective solutions to ensure smooth campaign execution.
Support delivery setup and understand integrations between AEM and Adobe Campaign (ACS/ACC)
Handle localization requirements for email campaigns across different regions and languages.
Analyze campaign performance metrics such as:
Open Rates
Click-Through Rates (CTR)
Delivery Failures
Campaign Effectiveness
Utilize basic SQL knowledge for campaign analysis, reporting, and troubleshooting

Required Skills

Hands-on experience with Adobe Campaign Classic (ACC) Adobe Campaign Standard (ACS) , and/or Adobe Campaign v8 (ACV)
Experience with AEM integrations
Strong troubleshooting and support experience
Basic SQL knowledge
Understanding of email campaign management and delivery processes

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

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Vacancy posted 1 day ago

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