Spa Coordinator

Benefits Employee discounts Flexible schedule The Spa Coordinator is responsible for creating a welcoming experience and supporting guests throughout their stay. This role involves answering calls, scheduling appointments, collecting payments, and promoting services. Primary Responsibilities Serves as primary support for the spa’s manager, therapists and guests. Ensures that every guest has a friendly, inviting and memorable experience. Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services. Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products. Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience. Drives service and retail sales/awareness by educating guests on products, services and treatments. Remembers the small things that make The Woodhouse special— the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries. Must be able to work weekends and some holidays. Woodhouse Perks Competitive Pay and Incentive programs Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program Working in a state of the art facility Compensation: $13.00 per hour. The Woodhouse Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Other Benefits Specific benefits vary by location. #J-18808-Ljbffr Woodhouse Spa - Cedar Park