Showroom Coordinator

JOB REQUIREMENTS: WELCOME TO NONN'S! We're looking for a Showroom Coordinator to join our team! The ideal candidate will provide excellent customer services engaging clients at both showroom locations - Graber Rd - Middleton and Haase Rd - East Madison. In this role, you will receive training to build an understanding of our current products, and retail processes. This role is the perfect gateway to building a career in interior design, store operations, customer service, commercial sales, and more! At Nonn's, we offer an endless array of different careers in all types of environments! Where you start your journey with us is just the beginning of a bright future full of even more opportunities. POSITION DESCRIPTION As our valued Showroom Coordinator, you'll be working at our Middleton, WI showroom alongside a team of sales and design professionals. This role focuses on providing excellent customer service. You're the first person that customers see when they walk into the showroom, so your friendliness and the ability to make an inviting professional atmosphere makes all the difference! DAILY ACTIVITIES Each day you walk into the showroom, you'll start off by making sure that the front desk is nice and neat before you sit down and check your emails and answer the phones. As customers walk in, you'll greet them and ask if they need any help; the designers and sales professional will take it from there. Throughout the day, you'll handle cash and orders, take care of customer service issues, take inventory and accessorize the showroom (here's where your design skills come into play!), organize samples, and complete any various administrative tasks. You'll get to learn the full scope of different designs and products over time and really build those interior design skills! At the end of the day, you'll finish by locking up and closing the store. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. ***** OTHER EXPERIENCE AND QUALIFICATIONS: For this particular role, we're on the lookout for someone who has a high school diploma or equivalent, at least one year of customer service under their belt, strong interpersonal and communication skills and a great attention to detail. Bonus points if you are currently pursuing a degree in Interior Design! ***** APPLICATION INSTRUCTIONS: Apply Online: NONN'S - MIDDLETON, WI