High School Family Advocate

Job Description

Job Description

Family Advocate

Characteristics

Who you are:

• A Relentless Advocate. You are a person who cares deeply about the total welfare of the people you meet. You refuse to let a person slip through the cracks; when they don?t show up, you are the first one to reach out because you genuinely care about their presence and their future. You lead with empathy and a nurturing spirit, but you also know how to hold others to high standards because you believe in their potential.

• A Trust Builder. You are a bridge-builder who creates immediate rapport with others, ensuring they feel seen, heard, and supported from day one. You understand that education is only possible when a student feels safe and stable, and you are energized by the idea of working tirelessly to create that foundation for others. You are a navigator of human emotions and complex family dynamics, always seeking to turn barriers into breakthroughs.

• A Holistic Problem Solver. You look beyond immediate behavior to identify and solve the internal struggles and external barriers?housing, transportation, food security, or mental health?that stand in the way of a student?s success. You are a master of wrap-around support, comfortable navigating the landscape of community resources and social services to ensure our students have everything they need to thrive.

• A Proactive Retention Lead. You are not one to wait for a problem to arise. As a lead member of the Attendance Intervention Team, you proactively monitor data and reach out before a student disengages. You are comfortable making the calls, sending the texts, and conducting the home visits necessary to bring our students back into the fold and keep them on track.

• A Tech-Fluent Navigator. You understand that the best advocacy is informed by good data. You are at home within Google Workspace and Student Information Systems, using these tools to track interventions, log support notes, and ensure that every student's journey is documented with 100% accuracy. You learn new software quickly and believe that organized data is a key component of excellent service.

Who We Are:

Our mission is to empower others to achieve their full potential. That includes our students, our partners, and you. We are a network of dropout prevention and recovery charter schools in Ohio committed to helping our students build a life of meaning and impact. Regardless of a student?s background or past, we strive to give them the tools, resources, and vision needed to become the best version of themselves. We believe that when young people gain real-world skills, confidence, and purpose, they can create the futures they desire.

Our schools blend academics, career readiness, and wraparound services that meet the needs of the whole student. We are in constant pursuit of not only serving students in the best way possible but also becoming a pillar in the communities we serve.

Everything we do in our organization is guided by our mission. Our culture is a natural outgrowth of our amazing people, whose lives and work are defined by our governing values of growth, excellence, integrity, service, and teamwork.

Responsibilities

Student Advocacy & Support

• Perform a comprehensive needs assessment for every student upon enrollment to identify and address personal or external barriers.

• Coordinate wrap-around support services, acting as the primary liaison between the school and community social service entities.

• Build and maintain deep trust with students and families to ensure they feel supported in their total welfare.

• Serve as the school?s Homeless Liaison for qualifying students and act as an agent for Child Find and ELL identification.

Attendance & Retention

• Serve as a lead member of the Attendance Intervention Team (AIT), taking primary responsibility for students not attending regularly.

• Conduct proactive outreach, including phone calls, texts, and home visits, to re-engage students who have disengaged.

• Monitor daily attendance data to identify trends and intervene early.

• Implement retention strategies to ensure students remain committed to their educational and life goals.

Operations & Administration

• Maintain accurate and up-to-date records in the Student Information System (SIS), including intervention logs and support notes.

• Assist in the planning and execution of school-wide culture events, including graduation ceremonies and community outreach.

• Ensure all student files related to support services meet organizational and compliance standards.

• Manage daily lunch administration and other general administrative duties as assigned by the School Director.