Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member Full Time in Ferndale - MI Benefits Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule About our Agency Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor’s degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team’s ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected. Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community—proud sponsors of the Detroit Youth Choir’s annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance. If you’re looking to join a purpose-driven agency that values community impact and team collaboration, we’d love to have you with us! Role Description As Account Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Responsibilities Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. Compensation $50,000.00 - $70,000.00 per year Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr