Quality Control Supervisor

Quality Control Supervisor

The Quality Control Supervisor is an entry-level front-line leadership role responsible for overseeing day-to-day quality inspection activities in a fast-paced manufacturing environment. This position provides direct supervisory guidance to Quality Control Inspectors to ensure products meet established quality standards, comply with safety requirements, and are ready to ship on time. The supervisor manages inspection operations across multiple quality gates, plans and allocates manpower by shift, sets daily priorities, and communicates quality issues and risks to cross-functional teams while maintaining a strong presence on the production floor.

Responsibilities

• Supervise and direct Quality Control personnel to achieve daily production and Ready-to-Ship (RTS) goals across all assigned quality gates, including Steel, Paint, Mounting, Wiring, Enclosure, and Special Projects.
• Develop, maintain, and execute daily and weekly manpower plans aligned with workload and staffing requirements to ensure adequate coverage across all inspection activities.
• Assign work, set clear priorities, and monitor inspection execution to ensure compliance with established quality standards, procedures, and documentation requirements.
• Coach, train, and evaluate Quality Control employees, providing regular feedback, performance documentation, and support for skill development.
• Maintain the quality training schedule and versatility matrix to ensure each shift has the necessary skill coverage and cross-training to support production needs.
• Reinforce a strong quality culture by holding employees accountable to standards, ownership of work, and continuous improvement expectations.
• Participate in Quality Improvement Board meetings and support initiatives aimed at reducing Defects Per Unit (DPU) and improving overall product quality.
• Communicate daily priorities, quality risks, nonconformances (Fixems), and engineering alerts to relevant cross-functional stakeholders in a clear and timely manner.
• Manage Quality Control equipment needs, including coordinating preventive maintenance and tracking calibration to ensure inspection tools remain accurate and reliable.
• Approve and manage timekeeping, attendance, and performance evaluations for direct reports in accordance with company policies and procedures.
• Serve as a visible safety leader by enforcing all safety rules and procedures during inspection activities and promoting safe work practices across the team.
• Lead initial containment actions and participate in root cause discussions for quality issues within the department to support effective corrective and preventive actions.
• Perform inspection activities as needed to support production flow and cover staffing gaps, ensuring continuity of quality checks and product release.
• Perform other related duties as assigned to support the quality function and manufacturing operations.
• Meet physical requirements of the role, including continuous speaking, hearing, and visual effort; frequent standing, walking, bending, crouching, kneeling, reaching, and handling; regularly lifting and moving up to 40 lbs independently; occasional lifting of 50–100 lbs with assistance; exposure to typical manufacturing noise, machinery, and production hazards; standing and walking for extended periods; and safely climbing ladders.

Essential Skills

• 2–3 years of experience in quality control, inspection, or manufacturing operations.
• Prior experience with direct employee supervision in a front-line supervisory role is highly preferred.
• Demonstrated accountability for people, performance, and results in a manufacturing or operations environment.
• Strong organizational and prioritization skills with the ability to manage multiple workflows and shifting priorities.
• Clear and effective verbal and written communication skills for interacting with team members and cross-functional stakeholders.
• Working knowledge of structured problem-solving and root cause analysis methodologies.
• Ability to make sound decisions in a fast-paced manufacturing environment while balancing quality, safety, and production needs.
• Strong interpersonal skills with the ability to enforce standards while maintaining positive working relationships.
• Proficiency with standard computer applications and manufacturing systems used for tracking quality, production, and performance.
• Capability to work safely in a manufacturing setting, including adherence to safety procedures and proper use of PPE.
• Physical ability to perform frequent standing, walking, bending, crouching, kneeling, reaching, handling, lifting up to 40 lbs independently, occasionally lifting 50–100 lbs with assistance, and climbing ladders.

Additional Skills & Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Business, or a related field is preferred.
• Equivalent combination of education and experience will be considered.
• Experience participating in quality improvement initiatives such as reducing Defects Per Unit (DPU).
• Experience managing training schedules and versatility matrices for a production or quality team.
• Experience coordinating preventive maintenance and calibration for quality control equipment.
• Familiarity with manufacturing quality gates such as Steel, Paint, Mounting, Wiring, Enclosure, and Special Projects.
• Ability to contribute effectively to cross-functional communication regarding quality risks, nonconformances, and engineering alerts.

Why Work Here?

Employees join a modern, growing manufacturing organization with a brand-new, temperature-controlled facility that continues to expand due to strong industry growth. Team members enjoy their own independent work space, a clean environment in many parts of the facility, and the opportunity to be part of a union where benefits are fully paid on the union side. The company offers bi-annual performance reviews with regular opportunities for pay increases and is on a trajectory to double in size in the coming years, creating long-term career growth and advancement potential.

Work Environment

This role operates on a first shift schedule, Monday through Friday from 7:30 a.m. to 4:00 p.m. Work takes place in a temperature-controlled, modern manufacturing facility built in 2018, with ongoing expansion plans including an additional building next door. The environment is very clean in various parts of the facility and includes typical manufacturing conditions such as machinery, noise, and production hazards. The position requires continuous speaking, hearing, and visual focus, as well as frequent standing, walking, bending, crouching, kneeling, reaching, and handling. Employees regularly lift and move up to 40 lbs independently and occasionally lift 50–100 lbs with assistance, and must be able to safely climb ladders and stand or walk for extended periods. Required attire includes appropriate personal protective equipment: steel-toed boots, long pants, t-shirt, and safety glasses.

Job Type & Location

This is a Permanent position based out of Des Moines, IA.

Pay and Benefits

The pay range for this position is $58240.00 - $68640.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Moines, IA.

Application Deadline

This position is anticipated to close on Aug 24, 2026.