Remote Customer Support Engineer - AI Infrastructure
Penguin Computing
- Remote job
Penguin Solutions seeks a Customer Support Engineer to deliver advanced technical support and ensure mission-critical system availability for enterprise clients. The role combines methodical troubleshooting with hands-on field service, including travel for installations and training. You will diagnose complex OS and network issues across Windows and Linux, troubleshoot TCP/SSL/SSH, and coordinate with cross-functional teams to drive issues to closure. #J-18808-Ljbffr Penguin Computing
$140k - $202k
...or iterating with AI. From idea to product... ...the Product Support experience, powered... ...integrated systems. The AI Infrastructure & Tooling team... .... As a Support Engineer, AI Infrastructure... ...our support tools, customer and account... ...of our US hubs or remotely in the United States...Remote workMinimum wageFull timeLocal areaFlexible hours- ...data they can rely on. We're an AI-first organization, which means... ...solving complex problems for our customers. When you join Precisely, you join... ...to apply! This position is 100% remote anywhere in the US Overview: A Support Engineer is responsible for resolving...Remote workFull time
$75k - $150k
...for? We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale... ...non-technical. When Hercules' AI agent fails them, they are... ...Is Hercules in-office or remote? This role is fully remote....Remote workFull timeWork at officeMonday to FridayWeekend work$180k - $210k
...Senior Support Engineer NA Who We Are We are a rapidly growing embodied AI company revolutionizing human labor... ...contact for customers, you will diagnose complex... ...processes. This is a remote position based in... ...Kubernetes, cloud infrastructure, or DevOps tooling....Remote workFull timeAfternoon shift- ...Tines has been supporting IT and security teams... ...diverse range of customers, including Canva,... ...Support Engineer to join our Federal... ...-hosted customer infrastructure (deployment environments... ...and over live remote sessions Building... ...customers AI & Tooling...Remote workFull time
$95k - $125k
...Our partner is looking for a Customer Support Engineer based in the United States.... ...potential of their data infrastructure and analytics platforms. As... ...professional and personal well-being. Remote Work Environment:... ...Jobgether works: We use an AI-powered matching process...Remote workFull timeFlexible hours$86k - $107k
...Nasdaq: PENG) – The AI Factory Platform Company... ...memory and AI/HPC infrastructure. That engineering expertise positions... ...designed to help customers deploy and scale AI... ...customer-focused Customer Support Engineer to deliver... ...Location Remote within the Northeastern...Remote workFull timeWork experience placementWorldwideShift work$64.4k - $90.16k
...About LILT AI is changing how the world communicates — and... ...way or make one; Dance in the customer's shoes; Quicker than they expect... ...and detail-oriented Customer Support Engineer to help our linguists and... ...informed. This is a full-time, remote role. We are hiring in the...Remote workFull timeLocal area- ...leader in healthcare AI and has developed... ...frontier model, supporting nearly 50 million... ...are looking for a customer-obsessed Technical Support Engineer who thrives at the... ...a call or have a remote session with a customer... ...Exposure to cloud infrastructure platforms such as...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$85k - $95k
...workflows. Tines has been supporting IT and security teams from a diverse range of customers, including Canva,... ...A Technical Support Engineer provides technical support... ...modifying workflows on remote sessions with customers... ...implementing or troubleshooting AI actions and agentic...Remote workFull timeImmediate startShift workWeekday work$42k - $52k
...Runpod is the AI Developer Cloud. More... ...inflection point for AI infrastructure, and we're... ...: We're a small, remote-first team. We take... ...at scale. The Support team is the front... ...genuine issues to Engineering, own escalated tickets with daily customer updates, and train...Remote workFull timeHome officeVisa sponsorshipWork visaFlexible hoursShift workWeekend work3 days per week$80k - $90k
...Vectra® is the leader in AI-driven threat detection... ...continuously monitors customer environments to... ...will shape the global support organization. Joining now... ...leading Technical Support Engineer, experienced in technical... ...through email, telephone and remote management sessions (e....Remote workFull timeWorldwideWeekend work- ...diligently to innovate and support world-class... ...Technical Support Engineer to join our... ...~ Location: US Remote ; global support environment... ...support to customers using Telestream’s... ...diagnose product and infrastructure issues, replicates... ...Some scripting and AI prompting experience...Remote workHourly payFull timeVisa sponsorshipWork visaFlexible hours
$91.1k - $147.4k
...Inclusion. We weave AI into the fabric of... .... This model supports real-time problem-... ...passionate about driving customer success in the... ...Technical Support Engineer to join our team.... ...system. Product Infrastructure & Lab Simulation:... ...support-executing Remote Access VPN solutions...Remote workFull timeH1bWork at officeLocal areaVisa sponsorshipWork visa$89k - $105k
...Technical Support Engineer Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated... ...? Do you love being the person customers can count on when things get complicated... ...CDC setups. Location: Remote, Canada. 8am–5pm Eastern Time....Remote workLocal areaFlexible hours$115.2k - $194.4k
...how our team works: we embrace AI as a core productivity... ...hiring and developing world-class Support Engineers who deliver exceptional technical... ...Manager, you shape the customer support experience in your region... ...world. All of our roles are remote, however some roles may carry...Remote workFull timeFlexible hours- ...than 30 years, IVM has supported organizations across all... ...& IT Support Engineer to join our team. This... ...'ll work directly with customers and their technical teams... ...support. Experience using AI tools for technical research... ...in office / 2 days remote ~ Generous insurance...Remote workFull timeWork at office
$77.5k - $176k
...Job Number: R0246261 Cloud Infrastructure Support Engineer, Senior The Opportunity:... ...fraud. Candidate AI Usage Policy AI is a part... ...cameras on during meetings. Remote : If this position is listed... ...person at a Booz Allen or customer facility. Hybrid : If...Remote workFull timeContract workPart timeLocal area$150k - $200k
...looking for a Database Support Engineer based in the United States (East Coast, Remote). As a Database... ...in helping enterprise customers successfully deploy, optimize... ...a next-generation AI-native database platform... ...analytics, or cloud infrastructure. Database and Analytics...Remote workFull time- ...We are seeking a Technical Support Engineer to serve as the first point of contact for U.S.-based customers using our pharmacy automation... ...and guiding customers through remote resolution. The position combines... ...systems. Familiarity with AI tools for approved support-...Remote workFull timeCasual workWork at officeLocal areaWork from home3 days per week
$110k - $135k
...Francisco, CA, but built as a remote-first company that... ...inclusive, driven, humble and supportive. We are deliberate and... ...Role As a Technical Support Engineer, you’ll remove roadblocks for customers encountering technical... ...benefits customers and supports AI enablement. Join daily...Remote workWork from homeFlexible hours- ElevenLabs, a global AI audio company, is seeking a Technical Customer Support Specialist (Contract, Remote). You'll be on the front lines with enterprise and B2B customers, helping them get the most out of ElevenLabs API and ElevenAgents platform. You’ll diagnose complex...Remote jobContract work
$61.9k - $141k
...0252361 Common Computing Infrastructure Support Engineer The Opportunity: Are... ...readiness? You understand your customer's environment and how to... ...Experience providing on-site and remote engineering services... ...prevent fraud. Candidate AI Usage Policy AI is a part...Remote workFull timeContract workPart timeLocal area$60k - $67k
Get AI-powered advice on this job and more exclusive features. This range is... ...The Role We’re seeking a Technical Support Engineer to join the global support team and... ...delivering world-class service to our customers. This is a fully remote role with flexibility to...Remote workFull timeFlexible hours- ...connecting with experienced Customer Support Engineers who could be a great fit... ...VergeOS, troubleshooting complex infrastructure issues and guiding... ...repeatable processes, using AI as a practical tool to research... ...working independently in a remote, fast-moving environment Practical...Remote workImmediate start
- ...Career Opportunity foraField Support Engineer!! Location: Fort Lauderdale... ..., Technical Support, and customers. This role combines advanced... ...International relocation or remote work arrangements outside of... .... At times, HID may use AI-assisted technology to help our...Remote workWorldwideRelocationFlexible hours
- Join Charge Rigs as a Charger Support Rep II and play a pivotal... ...software. Collaborate with engineering and customer service teams to resolve complex... ...software issues, including remote debugging and on-site... ...maintenance.- Familiarity with AI-driven platforms and IoT systems...Remote workWork experience placementRelocation package
$80k - $90k
...Our partner is looking for a Technical Customer Support Engineer based in United States. This role is an... ...customers through email, telephone, and remote management sessions to explain issues,... ...Identify opportunities to responsibly apply AI and automation to improve support...Remote workPermanent employment- ...to unlock the power of Conversational AI for better customer experiences. At LivePerson, we... ...Overview: We are seeking for a Technical Support Engineer to join our Support team. As a Senior... ...resources. Additional: Food Vouchers. #LI-Remote Why you'll love working here** :**...Remote workLocal areaShift work
- ...worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of... ...We use Artificial Intelligence (AI) to help make our hiring process... ...team as Twilio’s next Technical Support Engineer 3 About the job This position is...Remote workWork experience placementLocal areaWorldwideShift workWeekend work
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