PCS US Order Management Specialist- Waukesha, WI (Hybrid)

Order Management Specialist manages the complete lifecycle of PCS orders from entry through cash collection, ensuring contract compliance and order quality. The hybrid role based in Waukesha, Wisconsin requires one day per week in-office and involves coordinating with field teams, processing change orders, and driving continuous improvement.

Responsibilities

• Manage full order lifecycle from entry through cash collection with contract and compliance adherence
• Oversee order entry processes including quotation review, pricing validation, and contract documentation verification
• Coordinate change order management with shared services and track all contract modifications
• Confirm customer delivery dates and maintain backlog management per standard work instructions
• Drive continuous process improvements through participation in Lean and Six Sigma initiatives

Requirements

• Bachelor's degree preferred, or Associate's degree with 5 years experience
• High school diploma with 15 years relevant experience acceptable
• Strong prioritization, multitasking, and critical thinking abilities
• Basic accounting skills and meticulous attention to detail
• Experience in order management, project management, or customer relations
• Demonstrated ability to build relationships and communicate effectively across remote teams