Parts Supervisor

TEAM UP WITH US! What You'll Do Champion and model professional leadership behaviors consistent with WCAT’s Mission, Vision, and Core Values while fostering a culture of accountability, teamwork, operational excellence, safety, and customer service within Parts Operations. Serve as a frontline operational leader within Parts Operations with responsibility for daily workflow execution, team supervision, inventory management, customer support, and operational performance at the assigned location. Support daily Parts Operations activities with primary focus on operational effectiveness, workflow coordination, inventory accuracy, customer responsiveness, and execution of departmental objectives and company standards. Assist in monitoring and supporting performance against key operational and financial KPIs, including: Customer service responsiveness Inventory accuracy and fill rates Workflow efficiency and productivity Inventory turns and obsolescence reduction Sales support and departmental performance Employee productivity and operational consistency Safety and compliance standards Coordinate daily operational activities for Parts Operations personnel to ensure efficient workflow execution, timely customer support, inventory integrity, and alignment with established operational processes and service expectations. Support inventory management activities including receiving, stocking, cycle counts, inventory organization, order processing, and inventory accuracy while assisting with demand fulfillment and customer support requirements. Assist with implementation and execution of pricing, sales support, inventory control, and operational initiatives for CAT and Allied Parts and related aftermarket support services. Identify opportunities to improve workflow efficiency, operational consistency, inventory processes, and overall departmental effectiveness while supporting continuous improvement initiatives and company operational standards. Provide day-to-day leadership, coaching, training, and support for Parts Operations personnel by establishing clear expectations, promoting accountability, and fostering a positive and productive team environment. Build and maintain effective working relationships with customers, Caterpillar personnel, suppliers, and internal departments to support operational alignment and customer satisfaction. Collaborate with the Parts Manager and branch leadership to support departmental goals, operational priorities, staffing needs, and overall business objectives. Ensure Parts Operations activities remain aligned with company safety standards, regulatory requirements, and WCAT operational policies while maintaining a clean, organized, professional, and safe work environment consistent with 6S principles. Support additional operational responsibilities, leadership assignments, and departmental initiatives as assigned. Supervisory Responsibilities: Directly supervise multiple employees. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You'll Need Bachelor's degree (B.A.) from a four-year college or university; and/or three or more years of related experience and/or training; or an equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Why Work With Us We like to take care of business and have fun doing it! We offer health, dental, vision, life, and more as a comprehensive benefits package. Don't you want to work with awesome people? Important Information While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 5%. This position is considered a safety sensitive position. The job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr