Overnight Shift Budtender

Job Description

Job Description

North Overnight Budtender Job Description:

Duties/Responsibilities:

• Greet and welcome customers and patients with compassion and professionalism through drive-through service
• Provide exceptional customer service with every transaction via drive-through operations
• Listen with the intent to understand and to make appropriate product recommendations for each customer's or patient's needs or ailments
• Check customer's or patient's allotment
• Accurately enter customer or patient information into our database
• Process customer or patient orders and payments utilizing our POS software through drive-through operations
• Ensure drive-through workstation area is clean and presentable
• Perform vault work during slower periods as assigned
• Stock, clean, and organize dispensary areas including drive-through station
• Complete cleaning duties as assigned during overnight shift
• Assist management with inventory counts as necessary
• Prep and package products for sales floor
• Follow all policies and procedures set by North Medical and Missouri Department of Health Services
• Contribute to the team and maintain a positive attitude
• Participate in ongoing education and professional development as needed

Competencies:

1. Trust
2. Decision Making
3. Customer Orientation
4. Attention to details
5. Planning and Organizing
6. Impression
7. Interpersonal Awareness
8. Maximize Relationships

Work Environment:

This job operates in a 24/7 retail environment with merchandise displays and around substances that are strongly controlled and secured. During overnight hours (10pm - 8am), only the drive-through is operational while the interior store remains closed to customers.

Overnight Budtender:

The Overnight Budtender is primarily responsible for aiding customers and patients through drive-through service during overnight hours while maintaining superior service and knowledge of North products. Additional responsibilities include vault work and facility maintenance during slower periods.

Position type/Hours of work:

This position works overnight shifts from 10pm to 8am. Weekend and holiday availability required as we operate 24/7.

Compensation:

Base rate: $15/hour plus $6 shift differential during overnight shift hours (10pm - 8am).

EEO Statement:

North Medical Group is committed to providing equal employment opportunities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at North will be based on merit, qualifications, and abilities. North does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 to 69), HIV or AIDS status, veteran status, disability, genetic information, lawful off duty use of alcohol or tobacco products, civil air patrol membership, or any other characteristic protected by law.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Product knowledge -- must be familiar with the variety of methods used for cannabis consumption
• Ability to work independently during overnight hours with minimal supervision
• Ability to be resourceful and proactive in dealing with issues and inquiries
• Professional, well-groomed appearance
• Cash handling experience and excellent mathematical skills
• Knowledge of basic computer skills and point-of-sale software
• Experience or willingness to learn vault procedures and cash management
• Open availability for overnight shifts -- weekends, and holidays are required
• Ability to work effectively during overnight hours

Physical Demands:

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and Experience:

• Must be at least twenty-one (21) years of age
• Valid Identification
• High school diploma or equivalent
• Reliable transportation
• Must consent to a criminal background check performed by the Company
• Successfully complete a criminal background check
• Previous retail, sales, and/or customer service experience; cannabis sales experience preferred
• Ability to work overnight shifts and maintain alertness during overnight hours