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Cake Decorator

Dunkin'

Essential Cake Decorator Functions

Essential cake decorator functions include, but are not limited to:

  • Prepare and decorate cake products according to customer specifications and all applicable standards and procedures for special orders and walk-in customers.
  • Properly and safely operate and maintain cake equipment while following all health and safety standards.
  • Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
  • Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
  • Conducts sampling and actively sells products
  • Take and fill customer cake orders on the phone and in person in a professional and timely manner.
  • Be pleasant and alert to our customer needs.
  • Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.
  • Clean work area, organize and stock needed items.
  • Stock and execute proper rotation of products.
  • Keep cake production area and equipment clean and sanitary.
  • Inform immediate supervisor promptly of all problems or unusual matters of significance.
  • Perform other duties and responsibilities as requested by management staff.
  • Communicate all significant issues, both positive and negative, with management staff.

Additional Responsibilities

  • Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
  • Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
  • Communicate all significant issues, both positive and negative, with management staff.
  • Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

Qualifications and the Interview Process

  • Cake decorator's certification is strongly preferred.
  • Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs
  • You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.
  • You will be asked to decorate cakes as part of the interview process.
  • Coordination skills to follow instructions and duplicate drawings and letters from printed images.
  • Must practice established food-handling procedures to meet any local health regulations.
  • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
  • Must be able to stand for long periods of time.
  • Must be able to work in and out of different temperature ranges.
  • Must be able to lift up to 50 pounds.
Dunkin'
Vacancy posted 3 days ago
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