Asset Management Specialist

Housing Eligibility Specialist

Screens new housing applicants for eligibility and assigns housing units based on household composition, income, and other factors based on established guidelines under HUD and GDPM rules and regulations. Investigates and verifies factors that are necessary to establish the eligibility of residents for continued public housing occupancy. Verifies resident income. Prepares HUD reporting.

The essential functions of the position include, but are not limited to, the following:

• Interviews and screens new public housing applicants and verifies information provided in order to accurately determine eligibility for public housing.
• Assigns applicants to available housing units based on established guidelines and criteria.
• Schedules applicant appointments and site viewings with applicants and site manager.
• Maintains complete and accurate files and records of applicants, occupied housing units, resident information, recalculations performed, and correspondence, in accordance with Authority policies and procedures.
• Meets with residents, ability to complete annual and interim recertification calculations in an accurate and timely manner, and reviews findings with residents when necessary.
• Ability to calculate retroactive rent charges or credits when necessary. Refers fraud cases to Asset Manager for eviction
• Compiles data concerning household makeup and income, and investigates and/or verifies family income and sources to establish the eligibility of residents and applicants for continued public housing occupancy
• Makes appointments with and communicates notifications to residents in a timely manner and in accordance with HUD and GDPM policies and procedures.
• Assures that applicable local, state, and federal laws and HUD and GDPM public housing policies and regulations are followed at all times.
• Assures that applicants and residents are served in a timely manner. Addresses and appropriately resolves client concerns.
• Represents GDPM in contacts and coordination of services with various social service agencies.
• Prepares and completes HUD forms for submission.
• Answers phone, completes reporting, and performs and/or assists with other clerical tasks. Performs other tasks as directed by the Asset Manager.

Supervisory responsibilities: None.

Work environment: Normally a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, but also includes occasional outside local travel, including occasional exposure to heat, cold, inclement weather and environmental hazards such as dust, fumes, mold, and vapors.

Qualifications and requirements:

• Hold a minimum of a high school diploma or GED and one to three years of related experience.
• Hold (or obtain) Rent Calculation Certification.
• Hold (or obtain) and maintain knowledge of HUD Recertification requirements and regulations.
• Hold a valid Ohio drivers license.
• Have proficiency in Microsoft Office applications.
• Be able to communicate clearly and precisely, both orally and in writing.
• Be able to meet the following physical requirements with or without reasonable accommodation:
• Use hands to manipulate, handle, feel, and control items or equipment;
• Reach with hands and arms;
• Talk and hear;
• See and be able to read, write, and interpret text, spreadsheet, and graphical documents;
• Occasionally lift and move objects weighing up to 15 pounds.