ADMINISTRATIVE OFFICER I (COMMERCIAL AMBULANCE PROGRAM SUPPORT OFFICER)

Introduction The Maryland Emergency Medical Services (EMS) System is a coordinated statewide network that includes volunteer and career EMS clinicians, medical and nursing personnel, communications, transportation systems, trauma and specialty care centers and emergency departments. The Maryland Institute for Emergency Medical Services Systems (MIEMSS) oversees and coordinates all components of the statewide EMS system in accordance with Maryland statute and regulation. This includes planning, operations, evaluation, and research. MIEMSS provides leadership and medical direction, conducts and supports EMS educational programs, operates and maintains a statewide communications system, designates trauma and specialty centers, licenses and regulates commercial ambulance services, and participates in EMS-related public education and prevention programs. MIEMSS is seeking a Commercial Ambulance Program Support Officer. Grade 13 Location of Position 653 W. Pratt Street, Baltimore, Maryland 21201 Position Duties Create and maintain multiple electronic and paper filing systems for service and vehicle records, mailing lists, inventory, inspections, confidential medical records, confidential medical quality assurance records, and correspondence. Provide administrative support to the Commercial Ambulance Advisory Committee, various SOCALR subcommittees, and special projects. Preparation of correspondence, agendas, and minutes. Receive and/or redirect customer inquiries, assess customer needs, and provide appropriate information and/or materials based on existing policies and procedures. Assist the Director in maintaining the SOCALR budget, including creating and submitting income and expense reconciliation reports. Review commercial ambulance vehicle applications. Update paper and electronic files. Represent the department when conducting business with officials of commercial ambulance services, other internal MIEMSS departments, and other state, federal and private agencies concerning department activities and programs related to licensing and ongoing oversight of commercial ambulance services. Other duties as assigned. Minimum Qualifications Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of administrative staff or professional work. Notes: Candidates may substitute 30 college credit hours from an accredited college or university for the required experience. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience. Desired or Preferred Qualifications Experience in a Commercial Ambulance operation. Experience reviewing commercial ambulance vehicle applications. Excellent oral and written communication skills. Prefer working knowledge and/or experience with MIEMSS. Licenses, Registrations and Certifications Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. Selection Process Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. Examination Process The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. Benefits State of Maryland Benefits. Further Instructions Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted. Resumes will not be accepted in lieu of completing the online or paper application. For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at View email address on click.appcast.io or View phone number on click.appcast.io, MD TTY Relay Service View phone number on click.appcast.io. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity. #J-18808-Ljbffr