EAP On-site Clinician - Part-time (20 hours/week) (Des Moines, Iowa)

Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers and the employer organization for a large government agency. Work schedule: 20 hours/week. Must be willing to occasionally travel to make site visits throughout the state, and hours/location are subject to change based on client needs. Job Responsibilities Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts. Provide direct counseling, critical incident response services, training or psycho‑educational presentations, and outreach services that create awareness of EAP services. Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services. Refer to community resources to support clients’ well‑being and mental health. Comply with all Clinical and Professional protocols, processes, and Acentra Health policies. Understand the scope of EAP services and, as needed, communicate that scope to external parties, including clients, managers, and other support staff. Consult with Acentra Health supervisors concerning clinical case staffing and high‑risk cases. Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices. Create and manage productive and positive working relationships with local points of contact. Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff. Work in collaboration with other internal and external stakeholders, always displaying professionalism. Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimisation services to meet the client’s specific needs. Exhibit excellent interpersonal and problem‑solving skills to retain and service our clients and the organisation. Maintain the security of areas, materials, and private information. This includes physical and virtual storage and filing. Maintain a professional demeanor with customers and co‑workers to represent Acentra Health’s values and standards. Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision. Additional related projects/tasks/duties as assigned by the position’s manager. Read, understand and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The above list of responsibilities is not intended to be all‑inclusive and may be expanded to include other education‑ and experience‑related duties that management may deem necessary from time to time. This role is contingent upon being awarded a contract. Start dates and final offers are contingent upon the contract award and final contract start dates. Qualifications Required Qualifications/Experience Must hold an active, unrestricted, independent clinical license in the behavioural health field, issued by the appropriate Iowa licensing board. Acceptable licenses include: Iowa Board of Social Work (DIAL): LISW – Licensed Independent Social Worker Iowa Board of Behavioral Science (DIAL): LMHC – Licensed Mental Health Counselor LMFT – Licensed Marriage and Family Therapist Iowa Board of Psychology (DIAL): Licensed Psychologist (PhD) License must be active and in good standing, verifiable via the Iowa license lookup tool: Master’s or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, Psychology, or a related field. 5+ years of professional experience in the EAP/mental health/substance abuse/behavioural health field. Critical Incident Response certificate. As required by federal contracting requirements, this role requires the ability to successfully complete a federal background investigation. This process may include verification of financial obligations (including taxes, child support, and student loans), fingerprint‑based screening, a multiyear investigative review, drug and alcohol testing, and eligibility to obtain and maintain a federal security clearance, as applicable. Preferred Qualifications/Experience International Critical Incident Stress Foundation (ICISF) Certification. Certified Employee Assistance Professional (CEAP). Working knowledge of DOT Order 3910.1 (series). Cultural competency in working with Federal Government Clients. Experience working in Substance Use. Experience in facilitating training with Managers, Leaders and employees. Experience working with law enforcement, the military or the veteran population. Experience in facilitating critical incident responses. Benefits - Part-time This position is eligible for select Acentra Health benefits and programs, including prorated Paid Time Off, participation in the Acentra Health 401(k) Plan with company match, access to wellness and employee discount programs and Employee Assistance Program (EAP) benefits. Additionally, part‑time employees are eligible for education assistance, up to the annual maximum. This program supports tuition and other expenses related to degree programmes, as well as job‑related Continuing Education Unit (CEU) and Continuing Medical Education (CME) courses. Equal Employment Opportunity Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation Pay Range: USD $39.72 – $45.68 per hour. #J-18808-Ljbffr Acentra Health