Licensed Service Agent in TX and Bi-Lingual

Job Description

Job Description

At R&H Insurance Services LLC in Bedford, Texas, we believe that insurance is truly about people, not just policies. We are searching for a warm, detail-oriented Licensed Service Agent who can speak both English and Spanish to join our growing family. Our office is a place where we value genuine connections and clear communication above all else. When a client calls in, you are the person who greets them with a smile and provides the peace of mind they need. You will play a key role in maintaining the trust we have built within our community by ensuring every policyholder feels heard and respected. We provide a supportive, collaborative environment where your voice matters and your hard work is noticed. If you are looking for a place where you can use your language skills to make a real difference in the lives of others, we would love to have you join our mission of protecting what matters most to our neighbors.

Responsibilities

Respond to client inquiries regarding their policies with clarity and warmth.

Process endorsements, renewals, and payments while ensuring complete accuracy.

Identify gaps in coverage and suggest appropriate updates to better protect our clients.

Document client conversations thoroughly to ensure everyone stays on the same page.

Communicate seamlessly with our Spanish-speaking policyholders to bridge language barriers.

Assist the broader sales team with administrative tasks to keep the office running smoothly.

Requirements

Active Texas Property and Casualty insurance license.

Full professional proficiency in both English and Spanish.

Two or more years of experience in customer-facing insurance roles.

Solid understanding of personal lines insurance products and coverage.

High school diploma or equivalent.

Prior experience with agency management systems.

Benefits

• Paid Time Off (PTO)
• Work from Home
• Parental Leave
• Hands on Training
• Mon-Fri Schedule