Administrative Services Center Receptionist

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QUALIFICATIONS:

• Proficiency in typing, spelling, grammar, proofreading and composition.
• Working knowledge of basic office procedures and the operation of office equipment, machines, computer experience and bookkeeping.
• Experience with customer service or guest relations preferred.
• Experience with PowerSchool a plus.
• Ability to work with and communicate positively with supervisors, office co-workers, teachers, administrators and applicants.
• Must be a self-starter.
• High school diploma or equivalent.

REPORTS TO: Director of HR & Communications

RESPONSIBILTIES:

• Greets and provides quality customer service to ASC guests.
• Answers phone calls at the ASC switchboard and direct calls to the appropriate individual.
• Provides general information to the public as needed.
• Provides crisis communication assistance in the event of a school emergency.
• Manages all initial enrollment questions.
• Maintains confidentiality of all student, school, employee and district information.
• Assists with all areas of enrollment for the Welcome Center, including paperwork collection and distribution and data entry.
• Assists with record requests and record transfers for new enrollees.
• Assists guests and callers with PowerSchool and other enrollment forms and software.
• Assists with the collection of district paperwork, such as school transfers and employment documents.
• Assists with clerical duties for the Human Resources & Communication Dept. and the Welcome Center.
• Works extended hours during back-to-school time to assist with enrollment.
• Assist guests with any questions or direct them to the proper office

• Accept documentation being returned to HR, Business Office or any other area in ASC
• Issue and/or deliver any documents or items that are brought to ASC
• Receive certified mail
• Assist HR Director with FMLA Documents and communication with staff
• Other duties as assigned.

OTHER RESPONSIBILITIES

• Follows all district policies and state and federal laws;
• Works effectively with staff, students and public;
• Makes independent decisions, when appropriate;
• Organizes tasks, set priorities and meet deadlines, manage multiple tasks;
• Demonstrates good judgment and good problem-solving skills;
• Responds appropriately to evaluation and changes in the work setting.