Operations Manager

Operations Manager

Grand Prairie Cricket Stadium - Grand Prairie, TX 75050

Description

For over four decades, Proof of the Pudding has set the standard for culinary excellence and exceptional event experiences throughout Atlanta and beyond. As we expand into the greater Dallas area, we are bringing the same innovation, excellence, and passion for hospitality that has defined our brand. From weddings and holiday parties to corporate retreats and social gatherings, our catering team delivers unforgettable events with creative menus, seamless service, and elevated design expertise.

We are seeking an Operations Manager to support our team. This dual role combines administrative and customer service support for catering and event operations throughout the Dallas area. The ideal candidate is detail-oriented, organized, and a self-starter who can balance event coordination.

This position will be stationed out of the Rough Riders Stadium when the Grand Prairie Cricket Stadium is not active.

Duties may include but are not limited to:

• Maintain vendor relationships and resolve inquiries regarding invoices or payment status.
• Provide administrative and clerical support to the Sales Team, including data entry, contract/BEO updates, proposals, and correspondence.
• Assist with client communications by responding to calls and emails, supporting event planning, and ensuring excellent customer service throughout the event process.
• Coordinate and distribute event details to internal staff and departments to ensure flawless execution.
• Manage outsourced vendor services for events, including orders, confirmations, and invoice processing.
• Create and distribute materials such as menu signs, proposals, sample menus, and event documentation.
• Participate in tastings, client walk-throughs, BEO meetings, and other event-related activities as needed.
• Assist with event design, décor, and preparation for marketing, PR, and networking activities.

Perform other related duties as needed.

Qualifications

Education and/or Experience

• Associate's Degree in Accounting, Business, Hospitality, or related field; Bachelor's degree preferred.
• 2+ years of experience in Accounts Payable, hospitality, or a related administrative/customer support role.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with AP systems.
• Strong organizational skills with attention to detail and accuracy.
• Strong knowledge of catering, event coordination, and operations; general interest in food, menu design, and creative event development is a plus.
• Ability to manage multiple priorities, communicate effectively, and provide excellent customer service.
• Experience with design software (InDesign, Canva, or Publisher) is a plus.
• Must be comfortable commuting to Grand Prairie, TX.

Specialized Qualifications:

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