Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Redmond - WA Bonus based on performance Opportunity for advancement Paid time off Competitive salary Flexible schedule Training & development ABOUT OUR AGENCY With 12 years in business and a team of 10 talented professionals, our agency is built on collaboration, growth, and a shared passion for helping customers. We’re proud to have ranked among the top 10 offices on the West Coast for five years in a row, a testament to our dedication and teamwork. We offer a range of valuable benefits, including a Simple IRA with a 3% match (eligible immediately), a $1,000 lifestyle spending account to support physical, mental, and emotional well-being, a dependent care spending account, paid sick leave, and paid vacation. Our office culture is fast-paced, competitive, and supportive. We love celebrating each other’s wins while staying laser-focused on helping our customers. Transparency is at the heart of how we operate. Everyone understands how their contributions impact the bigger picture, and we work together to ensure each team member’s success. If you’re driven, team-oriented, and excited about the opportunity to grow while making a difference, this could be the perfect place for you. ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Matt Flinn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $55,000.00 - $80,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. #J-18808-Ljbffr