Service Sales Engineer - Mid-Atlantic Territory

Service Sales Engineer

Your role The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer-first mindset. You will:

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through the development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. You will have a Bachelor's degree in Engineering, Business, or a related discipline, or equivalent experience and experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment. Other skills we are looking for include:

• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

In return, we offer:

• Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance.
• We offer a strong retirement 401k plan with matching.
• Family is important to us so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a healthy work-life balance.
• Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
• We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.

Job location This successful candidate for this role will be based within our Mid-Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.