Regional Property Manager

Description

POSITION SUMMARY:

Christopher Community, Inc. (CCI) is a not-for-profit housing development and property management organization that helps low- and moderate-income seniors and families secure suitable housing across Upstate New York. The Regional Property Manager provides support, guidance, and oversight to an assigned multi-property portfolio, including supervision of site staff, and is responsible for the portfolio's operational, financial, and employee resources. The role calls for experience in affordable housing, including HUD programs and HOME funding, with Low-Income Housing Tax Credit (LIHTC) compliance experience strongly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for overall operation of the assigned portfolio (office, resident, and vendor relations), including financial reporting, budgeting, and facilities.
• Oversee, hire, train, motivate, and supervise on-site staff.
• Conduct monthly financial reviews and reports on each asset in the assigned portfolio with the Finance/Accounting team.
• Responsible for meeting critical lease-up deadlines and overseeing the renting of units.
• Review occupancy and vacancy reports with property managers and facilitate unit turnover with maintenance and facilities.
• Monitor compliance requirements, status reporting, and documentation deadlines for all applicable affordable housing programs, and regularly communicate those requirements and deadlines to on-site teams.
• Provide assistance with and correction of support tickets.
• Assist and oversee property managers with management and occupancy reviews and preparation for audits.
• Update the Affirmative Fair Housing Marketing Plans for the properties in the assigned portfolio, working collaboratively with the Director of Marketing & Communications on advertising and marketing programs.
• Perform monthly to quarterly spot reviews to ensure efficient resident and property files at site offices.
• Assist property managers with escalated tenant issues.
• Track receivables and work with property managers on renting/vacancy and collections/evictions.
• Present and participate in board meetings with third-party ownership groups on behalf of CCI for applicable properties.

SALARY RANGE: $65,000 to $80,000

Requirements

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

Minimum of 5 years of experience in affordable housing and property management, with a strong preference for experience in tax credit compliance, HUD programs, and HOME funding. A Bachelor's degree is preferred. Certification in Tax Credit Compliance is preferred at the time of hire and is expected to be achieved within 6 months of hire. Excellent oral and written communication skills are required. An equivalent combination of education and experience may also be considered.

SUPERVISORY SKILLS:

The Regional Property Manager directly supervises on-site property staff in the assigned portfolio.

PROBLEM SOLVING/DECISION MAKING:

• Ability to interpret instructions, correspondence, agreements, and regulatory guidance and apply sound judgment in resolving routine and non-routine issues.
• Ability to present information clearly and effectively in one-on-one and small group settings to colleagues, vendors, board members, and external partners.

COMPUTER/TECHNICAL SKILLS:

• Proficiency with OneSite, RealPage, or comparable property management software.
• Advanced proficiency in Microsoft Excel; working knowledge of Word and PowerPoint.
• Proficiency with standard office technology, including email, databases, and financial or property management systems.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Regular travel to properties within the assigned portfolio is required, along with reporting to the Corporate Office in Syracuse, NY an anticipated one time per week and as needed. The noise level in the work environment is usually low to moderate.

NOTE:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Additionally, there may be circumstances that would require the employee(s) to work additional hours over and above the normal 35-hour work week.

Christopher Community is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Christopher Community is a drug free workplace and complies with ADA regulations as applicable.