General Manager

Job Description

Job Description

IHOP Now Hiring in Cleveland! Up to $1750 MONTHLY Bonus Every Month!

The ideal candidate will have a strong background in food service management, with a passion for delivering exceptional customer experiences. This role requires effective leadership, operational expertise, and the ability to drive profitability while maintaining high standards of quality and service.

IHOP holds great opportunities for you in Cleveland! And leading our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Monthly Bonus Opportunities ( up to $1750 every month )
• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Free Shift Meals
• Family Discounts
• On the Job Training
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)
• Advancement Opportunities

Starting Base Salary $52,000 - $55,000 DOE, plus monthly bonus opportunities

Weekends and holidays required.

RESPONSIBILITIES

• Direct the daily activities, performance, and workload of your team
• Foster teamwork, respect, accountability, and trust
• Reward and discipline team members, address team member complaints, and resolve problems.
• Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
• Connect with guests and handle any complaints in a professional and timely manner
• Create, implement, and monitor company procedures to streamline operations
• Help with the recruitment, training, and retention of all team members to keep your food service team going strong
• Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies.
• Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
• Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines

QUALIFICATIONS

• 2+ years of management experience, preferably in a fast-paced, casual dining environment
• Proficiency with Microsoft Office, including Word and Excel
• Valid driver's license and reliable transportation
• Willingness to undergo a background check upon hire
• Proven Leadership skills