Store Manager

Store ManagerOur client is seeking an experienced and customer-focused Store Manager to oversee the daily operations of their retail wellness store in Waltham, MA. This role is responsible for leading store performance, inventory management, merchandising, staff development, and customer experience while providing knowledgeable guidance on vitamins, nutritional supplements, and natural wellness products. The ideal candidate is a strong leader with a passion for holistic health and delivering exceptional customer service.Location: Waltham, MA Schedule: Full-Time (M-F, with rotating Saturdays) Pay: $28.85-$33.65/hour (depending on experience)Responsibilities:Oversee daily retail operations to ensure exceptional customer service and overall store performanceRecruit, train, coach, schedule, and develop a team of 5–8 retail associatesManage inventory, purchasing, merchandising, and product presentationEnsure accurate cash handling and compliance with company proceduresSupport and grow online sales through Shopify, Amazon, and other e-commerce platformsEducate customers on vitamins, supplements, herbal products, and natural wellness solutionsBuild strong relationships with customers, vendors, and healthcare professionalsCoordinate promotions, educational events, and community outreach initiativesMonitor sales performance and implement strategies to drive growth and profitabilityCollaborate with internal departments to support operational successQualifications:3+ years of retail management experience requiredStrong knowledge of vitamins, nutritional supplements, herbal products, and holistic wellnessProven leadership, coaching, and team development skillsExcellent customer service, communication, and organizational abilitiesExperience with inventory management, merchandising, and retail operationsProficiency with retail POS systems; experience with Shopify, Amazon, or other e-commerce platforms preferredExperience with Canva, Adobe Creative Suite, or similar design tools is a plusAbility to lift up to 50 pounds and stand for extended periods throughout the workday