Import VW Assistant Manager

Service Advisor

We're growing—and we're looking for a driven, high-performing Service Advisor who thrives in a fast-paced environment and takes pride in delivering exceptional customer experiences.

If you're organized, proactive, and ready to take ownership of your success, this is your opportunity to grow both your career and your income.

This role is ideal for someone who follows through, communicates with confidence, and wants to contribute to a winning, customer-focused team.

What We Offer

• Competitive base salary + performance-based commission
• Ongoing training and career development—we invest in your growth
• Medical and dental benefits
• 401(k) retirement plan
• Paid vacation and time off
• A supportive, team-oriented culture
• Clear advancement paths for top performers

What You'll Do

• Serve as the primary point of contact for customers requiring service or repairs
• Listen carefully to customer concerns and recommend honest, value-driven solutions
• Clearly explain repair needs and keep customers informed throughout the process
• Manage appointments and workflow efficiently to maximize productivity
• Stay up to date on products, services, and training initiatives
• Follow up with customers to build long-term relationships and repeat business
• Maintain high Customer Satisfaction Index (CSI) scores by resolving concerns promptly and professionally

What You Bring

• Strong work ethic and a customer-first mindset
• High school diploma or equivalent (required)
• 1–5 years of automotive service experience (preferred)
• Excellent communication, organization, and problem-solving skills
• A drive to learn, improve, and exceed expectations

If you're motivated to succeed, enjoy working with people, and want to be rewarded for your performance, we want to hear from you. Apply today and grow with us.