Product Manager-Refractory Industry

Product Manager – Slide Gate / Refractory Products We are seeking a Product Manager with experience in steel manufacturing and refractory applications to support customers and drive product performance across North America. This role serves as both a technical subject matter expert and customer-facing partner, working closely with steel producers to optimize slide gate refractory systems, improve casting performance, and support operational reliability. Salary: $100,000 - $115,000 per year This position requires regular travel to customer sites to provide technical support, oversee product trials, and collaborate with customers on process improvements and refractory performance initiatives. Key Duties & Responsibilities Build strong relationships with steelmaking customers, serving as a technical advisor and product expert for slide gate and refractory solutions Provide on-site technical support and application guidance to help customers improve casting performance, refractory life, and operational efficiency Collaborate with the sales team to support business growth and expand market share within steel and metallurgical accounts Manage and oversee product trials, testing, installations, and conversion processes at customer facilities Support the introduction and implementation of new slide gate technologies, refractory products, and process improvements Provide technical support during new business development activities, customer evaluations, and contract discussions Work cross-functionally with R&D, operations, quality, and commercial teams to ensure product performance and customer satisfaction Analyze product performance data and customer feedback to identify opportunities for continuous improvement Lead and manage corrective action investigations, root cause analysis, and follow-up initiatives related to refractory and slide gate performance Support customers with troubleshooting related to tundish flow control, nozzle performance, refractory wear, and casting consistency Help maintain and strengthen long-term customer partnerships through consistent technical support and responsiveness Qualifications Bachelor’s degree in Metallurgical, Ceramic, Chemical, Materials Engineering, or a related technical field preferred 2+ years of experience in steel manufacturing, refractory products, continuous casting, or slide gate systems preferred Strong technical understanding of steel production, continuous casting operations, and refractory applications Experience supporting customers in the refractory, flow control, or metallurgical product space is highly preferred Ability to work effectively with customers, sales teams, and technical teams to solve problems and improve product performance Strong communication, analytical, troubleshooting, and relationship-building skills Willingness and ability to travel regularly to customer sites across North America Benefits Company Car Medical Dental Vision PTO Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy #J-18808-Ljbffr Jobot