Maintenance Technician

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work

Job Overview

As a Maintenance Mechanic I, you'll be at the center of what keeps our operation running safely and efficiently. From daily equipment checks to routine repairs and facility support, you'll help keep our teams moving and reduce downtime across the operation.
This is a hands-on role where you'll build experience with material handling equipment, facility systems, building structures, and power industrial truck battery maintenance. You'll work independently on routine tasks, partner with the team on assigned projects, and play an important part in making sure the work gets done.
If you enjoy solving problems, learning how equipment works, and seeing the direct impact of your work every day, this role offers a strong foundation for building your maintenance career. Every inspection, repair, and adjustment you make helps keep the business moving.

How our Colleagues spend their day…

•    Our colleagues create genuine connections by starting every interaction with warmth and sincerity. They know that hospitality is a feeling—shown through a smile, a kind word, and intentional conversations that build trust and lasting relationships. 
•    When mistakes happen, they apologize authentically listening with empathy, valuing the customer's experience, and committing to making things right. 
•    They take the time to truly understand customer needs before acting. They take ownership in every situation, being proactive in finding solutions, offering helpful resources, and communicating clearly and confidently. 
•    Their full attention is always on the customer. To reassure customers, they follow through with clarity and consistency, delivering on promises and making things right when expectations aren't met. 
•    They know that excellence is shown by focusing on what matters most to the customer

What To Expect

•    Inspect, troubleshoot, and repair material handling equipment, conveyor systems, powered industrial truck batteries, battery changers, facility sweepers, and related warehouse equipment.
•    Observe and listen to operating machines or equipment to diagnose malfunctions and determine whether adjustment or repair is needed.
•    Dismantle, inspect, repair, replace, rebuild, assemble, and test equipment and mechanical parts to verify proper operation.
•    Use shop tools such as grinders, drill presses, cutting torches, and welding equipment to repair or join metal parts.
•    Maintain a safe, clean, and organized work area while following OSHA, state, local, and Macy’s Logistics Operations safety standards.

How You’ll Make an Impact

•    Keep warehouse operations moving by maintaining equipment reliability and reducing downtime.
•    Support a safe working environment by following maintenance safe work practices and reporting issues to leadership quickly.
•    Partner with team members, supervisors, and operations teams to complete repairs, preventive maintenance, and assigned projects.
•    Help create an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Skills that Matter

Must Have
•    High school diploma or equivalent.
•    1-2 years of commercial or industrial maintenance experience and/or training, or an equivalent combination of education and experience.
•    Ability to read, understand, and interpret safety rules, operating and maintenance instructions, employment policies, and procedural manuals in English.
•    Strong verbal and written communication skills with the ability to communicate effectively with co-workers, supervisors, customers, office staff, receiving teams, fleet maintenance administration, management, carriers, and drivers.
•    Ability to add, subtract, and multiply in all units of measure using whole numbers, decimals, and fractions.
•    Regular, dependable attendance and punctuality with the ability to work a flexible schedule based on department and company needs.

Nice to Have
•    Experience performing basic electrical tasks, including replacing motors, fuses, and switches.
•    Experience repairing or maintaining powered industrial truck batteries, battery changers, facility sweepers, or automated warehouse equipment.
•    Ability to work independently with minimal supervision while contributing effectively as part of a team.

Physical activities you will perform:

•    This position involves regular walking, standing, sitting, hearing, and talking.
•    May occasionally involve stooping, kneeling, or crouching.
•    May involve close vision, color vision, depth perception, and the ability to adjust focus.
•    May involve moving or lifting items up to 25 lbs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
•    Merchandise discounts
•    Performance-based incentives
•    Annual merit review
•    Employee Assistance Program with mental health counseling and legal/financial advice
•    Access the full menu of benefits offerings here  

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:  
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.  

WAREHOUSE00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.