Clerical Aide

Clerical Aide Clerical Aide Position Type: Temporary Schedule: M-F, 8:00 am - 5:00 pm Assignment Length: Approximately 12-Months, possibly longer. Description: Our client is seeking a detail-oriented Clerical Aide to support the Family Self-Sufficiency Unit. This role involves a variety of administrative and clerical tasks to ensure accurate documentation and smooth day-to-day operations. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment. Key Responsibilities: Perform clerical and administrative duties to verify completeness of required documentation Respond to routine inquiries via phone, email, and in-person from participants, landlords, and the public Assist with assembling packets, notices, and informational materials Scan, upload, and index eligibility documents into housing management systems Track annual reexaminations, interim changes, inspections, and contract renewals Maintain participant case files for Housing Choice Voucher (HCV) and other housing programs Provide clerical support to FSS Coordinators, Housing Specialists, and Supervisors Perform general office tasks including typing, photocopying, and faxing Ensure confidentiality of participant information in compliance with HUD regulations Requirements: Proficiency in Microsoft Office (Excel, Word, Outlook) and Adobe or similar software Ability to operate standard office equipment (printer, copier, calculator) Experience entering and managing data in database systems (e.g., MRI or similar) Strong written and verbal communication skills Excellent organizational skills and attention to detail Strong customer service skills with the ability to interact professionally with diverse groups Ability to handle sensitive information with confidentiality Preferred Experience: Prior clerical or administrative experience in housing, government, or social services environments is a plus Alura Workforce Solutions